Tracking with Multiple Recipients not working

[Guest]

When I use the tracking option with multiple recipients only one recipient
ever gets any information in the "Read" column applied. I have run multiple
tests with various email accounts and no matter what I do I cannot get the
read column to populate for more than one of the recipients. Is this a
limitation to Outlook? I see that there are many Outlook add-ins that you
can accomplish this with, I was hoping that I wouldn't have to go that route.

Thanks for any suggestions!

-Matt

 

[Milly Staples [MVP - Outlook]]

The tracking options will only update if the recipients allow receipts. In
later versions of Outlook, this is configurable on a per recipient basis.
IOW, if you ask for a receipt but the recipient declines, you will not see
anything on the tracking tab. This also holds true for recipients who do
not support read receipts in their email by design.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Matt Twombly asked:

| When I use the tracking option with multiple recipients only one
| recipient ever gets any information in the "Read" column applied. I
| have run multiple tests with various email accounts and no matter
| what I do I cannot get the read column to populate for more than one
| of the recipients. Is this a limitation to Outlook? I see that
| there are many Outlook add-ins that you can accomplish this with, I
| was hoping that I wouldn't have to go that route.
|
| Thanks for any suggestions!
|
| -Matt