tools options unavailable

[Guest]

In Word 2002, when I click on Tools and go to click on Options, options is
grayed out and I can't click on it. (Customize is also grayed out.) How do
I fix this so I can set options. Thanks.

 

[Anne Troy]

If this happens in a brand new document when you open Word, then likely,
you need to troubleshoot Word:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
************
Anne Troy
www.OfficeArticles.com

 

[Bob Buckland ?:-\)]

Hi Blanch,

Do you have a document open in Word? Some of the options are document specific and the Options dialog isn't available unless a
document is present.

If you're in a business environment it's possible that your Administrator has elected to turn off certain features as well.

========
In Word 2002, when I click on Tools and go to click on Options, options is
grayed out and I can't click on it. (Customize is also grayed out.) How do
I fix this so I can set options. Thanks. >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Guest]

Have you received a reply for this problem. I don't even have the Customize
option on my Toold command.

 

[Doug Robbins - Word MVP]

There are two replies. Expand the thread and you should see them.

Do you have a document open when you try and use the Tools menu? Unless
there is at least one active document, some of the features on that menu are
disabled.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP