Tools > Options do not stick when user opens up Word

G

Guest

We use Win 2000 and MS office standard. One user complains that the options
she sets in the Tools menu disappear upon reopening Word. Any fix known for
this?
 
S

Suzanne S. Barnhill

This can indicate a damaged Word Data key (see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm), but it can also
result from the meddling of a poorly written add-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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all may benefit.
 

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