Research Tool hangs Word

[Sam Wonderer]

Hi. Recently I've been getting a situation in Word (2003) where the Research
Tool (for references) keeps getting enabled even when I have not used any
reference tools or turned it on from Tools menu - it just appears for no
reason. The problem is that this causes Word to hang completely - I can't
access any menu option, perfom any functions, or close the document. I have
to close Word, which then closes the document. Restarting Word cures the
problem, but only temporarily, sometimes only for a few minutes, sometimes
for longer - I can't spot any pattern. Incidentally, This also happens in
Excel.
Any help would be much appreciated. I'm using MS Office 2003 under Vista.
Thanks
Sam

 

[Suzanne S. Barnhill]

Alt+click opens the Research task pane.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Sam Wonderer]

Thanks Suzzane. The problem I'm having is closing the research task pane, not
opening it. I can't close it or do anything at all, other than just close
Word. Any thoughts?
(BTW, I couldn't reply to your postfor some reason)

 

[Suzanne S. Barnhill]

I was just pointing out how you might be opening it inadvertently. You
should be able to close it with the X; I don't know why this would hang
Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org