too many recipients error

[Bill]

I am receiving a "Too many recipients" error when using a
distribution list of 85 addresses (does not matter if I
use the To:, CC:, or Bcc: field). I have contacted my
ISP and they recommended reinstalling Outlook. I did
that and it still does not work. Any other suggestions.

 

[Jocelyn Fiorello [MVP - Outlook]]

I think your ISP's help desk is no help Outlook does not restrict the
number of recipients you can send to at one time, except perhaps if you
exceed the number of characters permitted in one of the addressing fields --
but you're unlikely to do that with only 85 recipients. That message is
coming from a server somewhere.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[*Vanguard*]

"Bill" said in news:[email protected]:

I am receiving a "Too many recipients" error when using a
distribution list of 85 addresses (does not matter if I
use the To:, CC:, or Bcc: field). I have contacted my
ISP and they recommended reinstalling Outlook. I did
that and it still does not work. Any other suggestions.

The 1st level tech you got stuck with is an idiot. Call again and see if
you get someone else with a brighter bulb, or demand getting bumped up to a
2nd or 3rd level tech that can lookup the quotas place on your account. You
are hitting the per-message recipient quota; i.e., you are exceeding how
many recipients can be specified for a message. It doesn't matter if you
separate the recipients across the To, CC, and BCC fields. Those are
headers that are contained within your message data and irrelevant to the
ISP's SMTP server. Your e-mail client sends a RCPT command for each
recipient and the ISP's server refuses to accept more than, say, 50 at a
time within the same session from the same IP address.

You'll need to pare down your list so the total number of recipients is
under your ISP's max number of recipients allowed per message; i.e., you'll
have to slice up your distribution list. Alternatively use Word's Mail
Merge to send them out one at a time, or check at www.slipstick.com if there
are mass mailers that fit your need.