To field is blank when a message is sent and saved to sent items

[Darryl Burnette]

I have a user who recently was upgraded to Outlook 2003 for Outlook 2002. He
has a third party app that sends out legal documents. What it does is
compose the email and put the attachments in it and puts the messages in his
draft folder. He reviews them and sends them out. Since going to Outlook
2003 the emails are in his Sent Items but the TO field is blank. When they
were in his draft folder the TO field had the email address in it. if you
bring up the email and click on resend it shows the email address in the TO
field.

My question is what would cause the email address to be hidden or disappear
from the TO field ?

TIA

-Darryl

 

[Brian Tillman]

I have a user who recently was upgraded to Outlook 2003 for Outlook
2002.

....snip

Didn't you post this already? You've already received some answers. No
need to post more than once.