Timeout

[Jerry]

I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that are
currently running. If a service does not respond nor shuts down, Windows XP
will wait a specific amount of time before forcing the service to end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to force
it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The default
value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did find it in
regedit.

I did a search in regedit for WaitToKillServiceTimeout and found this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Wesley Vogel]

Instead of screwing around with the registry, either close Internet Explorer
(if you made a typo) before shutting down. Or if you *really* meant
IEXPLORER.EXE, get rid of it, it is malware.

iexplore.exe is Internet Explorer.

IEXPLORER.EXE is a process belonging to the AdClicker advertising program.
This process monitors your browsing habits and distributes the data back to
the author's servers for analysis. This also prompts advertising popups.

If a process named IEXPLORER.EXE is running on your computer, you may have
been infected with a strain of the Evivinv virus.

ad infinitum.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[WTC]

The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all Internet
Explorer windows are closed and then look in the Process tab in Task Manager
and see if the "iexplorer.exe" process is running or not. I would also use
Process Explorer from sysinternals.com and see if the "iexplorer.exe" file
location is valid. If the file location is not valid then I would say you
are infected with malware.

 

[Jerry]

It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it has
been closed before trying to shut down the computer. After starting the
shut down process, a popup comes up saying the it is still running and xp
will shut it down. The timer times out, but the popup remains and the shut
down process stops right there unless I manually close the popup. This can
occur as many times as IE has been opened. IT is really a PITA.

The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User

I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that are
currently running. If a service does not respond nor shuts down, Windows
XP will wait a specific amount of time before forcing the service to end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did find it
in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Wesley Vogel]

Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus, W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc if
found in C:\WINDOWS\system32 or folders other than the two listed above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it
has been closed before trying to shut down the computer. After starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is really
a PITA.

The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User

I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that are
currently running. If a service does not respond nor shuts down, Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Jerry]

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs a
virus check daily. It has not found anything. I run Ad-a-ware Pro 6.0
fully updated for spyware and it has nothing either. I have run MS Defender
before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck as
where to go next.

Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus, W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc if
found in C:\WINDOWS\system32 or folders other than the two listed above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it
has been closed before trying to shut down the computer. After starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is really
a PITA.

The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[WTC]

Jerry, do you have Service Pack 2 installed? If you do, I would suggest to
disable all third party Add-ons for Internet Explorer and see if this solves
your problem. If it does, then enable one add-on at a time until you find
the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and Browser
Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs a
virus check daily. It has not found anything. I run Ad-a-ware Pro 6.0
fully updated for spyware and it has nothing either. I have run MS
Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck as
where to go next.

Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus, W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc
if
found in C:\WINDOWS\system32 or folders other than the two listed above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will
not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it
has been closed before trying to shut down the computer. After starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains
and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find
out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that
are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Jerry]

Thanks WTC, yes I have sp2 running and will shut down those Add-ons and see
what happens. I can not remember exactly when this started, but I think it
was when I activated Outlook Express and installed Mailwasher. Anyway the
Add-ons is a place to start. Thanks

Jerry, do you have Service Pack 2 installed? If you do, I would suggest to
disable all third party Add-ons for Internet Explorer and see if this
solves your problem. If it does, then enable one add-on at a time until
you find the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and
Browser Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs a
virus check daily. It has not found anything. I run Ad-a-ware Pro 6.0
fully updated for spyware and it has nothing either. I have run MS
Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck
as where to go next.

Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus,
W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc
if
found in C:\WINDOWS\system32 or folders other than the two listed above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will
not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jerry <[email protected]> hunted and pecked:
It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it
has been closed before trying to shut down the computer. After
starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains
and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find
out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that
are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did
find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found
this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Jerry]

I don't know why previous response to this never showed, but yes I do have
sp2 and went into IE and turned off the Add-ons and for two days I have not
had the problem with shutting down. There was one Add-on that stood out
like a sore thumb, called "Research" which I have never heard of and is NOT
associated with program I can identify. All the other add-on were
recognizable by name. I will start opening them now leaving the high
suspect till last.. Thank You very much for the help.

Jerry, do you have Service Pack 2 installed? If you do, I would suggest to
disable all third party Add-ons for Internet Explorer and see if this
solves your problem. If it does, then enable one add-on at a time until
you find the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and
Browser Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs a
virus check daily. It has not found anything. I run Ad-a-ware Pro 6.0
fully updated for spyware and it has nothing either. I have run MS
Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck
as where to go next.

Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus,
W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc
if
found in C:\WINDOWS\system32 or folders other than the two listed above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will
not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jerry <[email protected]> hunted and pecked:
It was a typo, the process is IEXPLORE.EXE which is NOT malware, and it
has been closed before trying to shut down the computer. After
starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains
and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find
out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that
are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did
find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found
this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[WTC]

That is great to hear, Jerry and you're welcome.

--
William Crawford
MS-MVP Windows Shell/User

I don't know why previous response to this never showed, but yes I do have
sp2 and went into IE and turned off the Add-ons and for two days I have not
had the problem with shutting down. There was one Add-on that stood out
like a sore thumb, called "Research" which I have never heard of and is NOT
associated with program I can identify. All the other add-on were
recognizable by name. I will start opening them now leaving the high
suspect till last.. Thank You very much for the help.

Jerry, do you have Service Pack 2 installed? If you do, I would suggest
to disable all third party Add-ons for Internet Explorer and see if this
solves your problem. If it does, then enable one add-on at a time until
you find the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and
Browser Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs
a virus check daily. It has not found anything. I run Ad-a-ware Pro
6.0 fully updated for spyware and it has nothing either. I have run MS
Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck
as where to go next.




Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus,
W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm, etc
if
found in C:\WINDOWS\system32 or folders other than the two listed
above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will
not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jerry <[email protected]> hunted and pecked:
It was a typo, the process is IEXPLORE.EXE which is NOT malware, and
it
has been closed before trying to shut down the computer. After
starting
the shut down process, a popup comes up saying the it is still running
and xp will shut it down. The timer times out, but the popup remains
and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find
out
what is going on with the Internet Explorer process and why it is not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that
are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want
to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did
find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found
this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[Jerry]

Everything is turned back on except "Research" and shut down seems to be
working fine. Some detective work lead me to who put Research on as an IE
add-on. Believe it or NOT, Microsoft added it when I installed Office 2003.
INTERESTING HUH . I know several other people using office and no one else
seemed to have shutdown problem. I am guessing there is still some
incompatibility somewhere.
I did some playing around and found if I want to check for Windows Updates
<not set for automatic>, with research turned off, the update page wants to
install all the programs such as the installer and product code verifier
that was installed when I first formatted and update XP.

I am not sure what the intent of "Research" was to have been, I sure hope
this was NOT the intent. I see that it serves NO purpose other than to
aggravate people like me LOL. At any rate add one more screwup to
Microsoft's list of minor faults.

That is great to hear, Jerry and you're welcome.

--
William Crawford
MS-MVP Windows Shell/User

I don't know why previous response to this never showed, but yes I do have
sp2 and went into IE and turned off the Add-ons and for two days I have
not had the problem with shutting down. There was one Add-on that stood
out like a sore thumb, called "Research" which I have never heard of and
is NOT associated with program I can identify. All the other add-on were
recognizable by name. I will start opening them now leaving the high
suspect till last.. Thank You very much for the help.

Jerry, do you have Service Pack 2 installed? If you do, I would suggest
to disable all third party Add-ons for Internet Explorer and see if this
solves your problem. If it does, then enable one add-on at a time until
you find the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and
Browser Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and runs
a virus check daily. It has not found anything. I run Ad-a-ware Pro
6.0 fully updated for spyware and it has nothing either. I have run MS
Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am stuck
as where to go next.




Jerry,

iexplore.exe is usually Internet Explorer, but it can also be malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus,
W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm,
etc if
found in C:\WINDOWS\system32 or folders other than the two listed
above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout will
not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as
a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jerry <[email protected]> hunted and pecked:
It was a typo, the process is IEXPLORE.EXE which is NOT malware, and
it
has been closed before trying to shut down the computer. After
starting
the shut down process, a popup comes up saying the it is still
running
and xp will shut it down. The timer times out, but the popup remains
and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to find
out
what is going on with the Internet Explorer process and why it is
not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the explanation:
When you shut down Windows XP, it attempts to end all services that
are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service
to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want
to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout. The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did
find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found
this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?

 

[WTC]

Yes the "Research" add-in for IE is not needed, you can safely uninstall
"Research". All you have to is modify your MS Office installation and choose
to remove "Research". I find this add-in useless and annoying so I do not
bother installing when I install the Office applications.

I have Office Pro 2003 and this is the steps I have taken to remove the
"Research" add-in.

1. Open Add or Remove Program in the Control Panel.
2. Locate your Office Application and select "Change"
3. Choose "Add or Remove Program" and click next.
4. Select "Choose advanced customization of applications" and click Next.
5. In the "Office Tools" section, you should find "Research". Once located
left click and select "Not Available"
6. Click "Update" and follow the rest of the prompts.

--
William Crawford
MS-MVP Windows Shell/User

Everything is turned back on except "Research" and shut down seems to be
working fine. Some detective work lead me to who put Research on as an IE
add-on. Believe it or NOT, Microsoft added it when I installed Office
2003. INTERESTING HUH . I know several other people using office and no
one else seemed to have shutdown problem. I am guessing there is still
some incompatibility somewhere.
I did some playing around and found if I want to check for Windows
Updates <not set for automatic>, with research turned off, the update page
wants to install all the programs such as the installer and product code
verifier that was installed when I first formatted and update XP.

I am not sure what the intent of "Research" was to have been, I sure hope
this was NOT the intent. I see that it serves NO purpose other than to
aggravate people like me LOL. At any rate add one more screwup to
Microsoft's list of minor faults.

That is great to hear, Jerry and you're welcome.

--
William Crawford
MS-MVP Windows Shell/User

I don't know why previous response to this never showed, but yes I do
have sp2 and went into IE and turned off the Add-ons and for two days I
have not had the problem with shutting down. There was one Add-on that
stood out like a sore thumb, called "Research" which I have never heard
of and is NOT associated with program I can identify. All the other
add-on were recognizable by name. I will start opening them now leaving
the high suspect till last.. Thank You very much for the help.
Jerry, do you have Service Pack 2 installed? If you do, I would suggest
to disable all third party Add-ons for Internet Explorer and see if
this solves your problem. If it does, then enable one add-on at a time
until you find the culprit.

How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?kbid=883256

If you do not, there are third party tools available.

ToolbarCop also disable third party add-ons for Internet Explorer.

Using ToolbarCop to remove the unwanted Toolbands, Toolbar icons and
Browser Helper Objects
http://windowsxp.mvps.org/toolbarcop.htm

--
William Crawford
MS-MVP Windows Shell/User

IEXPLORE.EXE does resides in
C:\Program Files\Internet Explorer, but NOT in the system 32 folder

I am running AVG 7 Pro as my antivirus and it is fully updated and
runs a virus check daily. It has not found anything. I run
Ad-a-ware Pro 6.0 fully updated for spyware and it has nothing either.
I have run MS Defender before, but it never seems to find anything.

I sure would like to find a solution for this, but right now I am
stuck as where to go next.




Jerry,

iexplore.exe is usually Internet Explorer, but it can also be
malware.

The REAL iexplore.exe lives in these two folders...
C:\Program Files\Internet Explorer
and
C:\WINDOWS\system32\dllcache

iexplore.exe can also be Trojan.KillAV.B, W32.Mogi virus,
W32.Comdor.K@mm
mass mailing worm, Randex.AD worm, W32/Forbot-AG, W32/Rbot-EZ worm,
etc if
found in C:\WINDOWS\system32 or folders other than the two listed
above.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

The REAL iexplore.exe is not a service. WaitToKillServiceTimeout
will not
affect the REAL explore.exe. WaitToKillServiceTimeout may affect
explore.exe if it is W32/Forbot-AG. W32/Forbot-AG installs itself as
a
service named "Microsoft IE".

AutoEndTasks, HungAppTimeout and WaitToKillAppTimeout will affect the
REAL
explore.exe.

AutoEndTasks
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34615.asp

HungAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34625.asp

WaitToKillAppTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/34637.asp

WaitToKillServiceTimeout
http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/regentry/26734.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Jerry <[email protected]> hunted and pecked:
It was a typo, the process is IEXPLORE.EXE which is NOT malware, and
it
has been closed before trying to shut down the computer. After
starting
the shut down process, a popup comes up saying the it is still
running
and xp will shut it down. The timer times out, but the popup
remains and
the shut down process stops right there unless I manually close the
popup. This can occur as many times as IE has been opened. IT is
really
a PITA.


The correct location is:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control]

not

[HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\Control]
or
[HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Control]

But if I was you, I would listen to Wesley. I also would try to
find out
what is going on with the Internet Explorer process and why it is
not
shutting down properly.

The next time you want to shut down the computer, make sure all
Internet
Explorer windows are closed and then look in the Process tab in
Task
Manager and see if the "iexplorer.exe" process is running or not. I
would
also use Process Explorer from sysinternals.com and see if the
"iexplorer.exe" file location is valid. If the file location is not
valid
then I would say you are infected with malware.

--
William Crawford
MS-MVP Windows Shell/User


I want to change the timeout value for XP, this is the
explanation:
When you shut down Windows XP, it attempts to end all services
that are
currently running. If a service does not respond nor shuts down,
Windows
XP will wait a specific amount of time before forcing the service
to
end.

I have one program IEXPLORER.EXE that refuses to shutdown and want
to
force it to do so.

I was told to use this procedure:

1.. Open the Registry Editor.

2. Expand the following key:
HKEY_CURRENT_USER \ SYSTEM \ CurrentControlSet \ Control.
In the details pane, double click the WaitToKillServiceTimeout.
The
default value is 20000 milliseconds or 20 seconds.
3. Set the value lower than the default. The minimum value is 1
millisecond.
4. Close the Registry Editor.
5. Restart Windows XP.

This is wrong as SYSTEM is not under HKEY_CURRENT_USER, but I did
find
it in regedit.

I did a search in regedit for WaitToKillServiceTimeout and found
this:
HKEY_CURRENT_CONFIG \ SYSTEM \ CurrentControlSet \ Control
There is no name or value set for this. Can I safely name it
"WaitToKillServiceTimeout" and put a value in for it?