tiff problems

[Ron E]

hi,
when i resize (up) a photo in photoshop cs and the save
it as a tiff (usually around 100meg) and then try to go
into the folder it's in i get the message
"windows has encountered a problem and needs to close"
that folder then closes and everything else is ok. i can
open the tiff from photoshop, but not from windows.
anyone know where i'm going wrong?
thanks in advance
ron

 

[Nico Tomacelli [MSFT]]

Hi Ron,

Can you do me a favor and reproduce this again and when it crashes and asks
if you want to report the issue, report it to Microsoft.
Then go to Start - Run - eventvwr.
Click on Application and look for Error 1001. It should be right on top.
Double click the error and it should have a bucket # listed in there.
Please reply to the group with the bucket # so we can look at it on our end.

Thanks,
Nico Tomacelli
Microsoft Corp.
US - Windows Core:SOLID

This posting is provided "AS IS" with no warranties, and confers no rights.
=====================================================
When responding to posts, please "Reply to Group" via your newsreader
so that others may learn and benefit from your issue.
=====================================================

 

[Mick]

This might not help but I saw similar problems recently with JPEG files on
an XP machine with not a lot of RAM (256). Win Explorer would shut down
after navigating down a few levels if there were image files in the folders.
After a lot of messing about, reinstalling WinXP to no avail, the solution
turned out to be file assocations. Changing the JPEG (and TIFF)associations
from PS back to the default fixed the problem. Maybe worth a try.

 

[ron]

thanks for the replies.
i will certainly do that when i get home, but from
another forum, i've been told that the problem is that XP
can't handle a 100 meg tiff file. it's the size that's
the issue, which is why i can open it in photoshop, but
not on the default XP viewer.
is this a possibility?
as for the buckets, i'll do that within the next 2 hours.
thanks again.
ron

 

[ron]

hi here's the bucket number.
49089760
thanks in advance.
ron

 

[Mick]

XP viewer can handle large tiffs. I just tried it with a 250 Mb file. It
didn't seem to like it very much as it took about a minute but it did it. XP
Home, 1 Gb RAM.

 

[ron e]

hi nico, the bucket number is:
49089760.
thanks in advance
ron