THREE ANNOYING PROBLEMS

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Guest

I am currently having three major problems:

1 When I am running 2 or 3 programs at a time especially adobe, word,
publisher or my email program, the curser changes to an hour glass and I
can't do anything as everything is frozen and I have to close the whole
computer down and re boot it.

2 Also I have a problem where I can be working on a document and the curser
will start moving by itself when I stop moving it wherever I have left it.
It does a big line of letters across the page - all the same letter. It's
quite spooky! I think this started after I installed a wireless mouse and
keyboard.

3 Suddenly a program will close all by itself! I may close down for
example publisher and my email program will close also or close adobe and all
the other open programs will close also!

So I have three problems I hope you can help me with

I have windows XP HOME EDITION, VERSION 2002 SERVICE PACK 2

I am running a lap top COMPAQ Presario 2100
Thank you
 
Juelle said:
I am currently having three major problems:
Click to expand...

See comments inline:
1 When I am running 2 or 3 programs at a time especially adobe, word,
publisher or my email program, the curser changes to an hour glass and
I can't do anything as everything is frozen and I have to close the
whole computer down and re boot it.
Click to expand...

You didn't mention how much RAM your laptop has. If it has less than
512MB, you should probably increase it to 1GB, particularly if your
laptop uses shared video memory.

This problem can also be caused by having too many programs/processes
running in the background. You can troubleshoot this by:

1. First, always make sure your computer is virus/malware free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. Make sure you've properly maintained your computer:
http://www.elephantboycomputers.com/page2.html#Maintenance

3. If the machine is virus/malware-free and you still have the issue,
then do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Here are some links where you can look up the items you find on the
msconfig Startup tab:

http://aumha.org/a/loads.htm - What loads at Startup?
http://castlecops.com/StartupList.html
http://www.pacs-portal.co.uk/startup_index.htm
http://www.theeldergeek.com/services_guide.htm
http://www.liutilities.com/products/wintaskspro/processlibrary/
http://www.windowsstartup.com/wso/search.php
http://www.processlibrary.com/results/
2 Also I have a problem where I can be working on a document and the
curser will start moving by itself when I stop moving it wherever I
have left it.
It does a big line of letters across the page - all the same letter.
It's
quite spooky! I think this started after I installed a wireless mouse
and keyboard.
Click to expand...

Put fresh batteries in the mouse and keyboard. Make sure you have
installed the latest drivers from the device mftr.
3 Suddenly a program will close all by itself! I may close down for
example publisher and my email program will close also or close adobe
and all the other open programs will close also!
Click to expand...

Go through the first troubleshooting steps I gave you.
I have windows XP HOME EDITION, VERSION 2002 SERVICE PACK 2
I am running a lap top COMPAQ Presario 2100
Click to expand...

Malke
 
Juelle, I use a free program called ccleaner you can get it from here
http://www.ccleaner.com Using the default settings it will delete all your
temp files and clean your system. It will help with problem 1 and possibly 3
for problem 2 if it is an optical mouse then try a different mouse pad, one
with a more dense, dark color to it made of fabric not those plastic types.

--

Sharon Franks
MCC group
Microsoft Certified Solutions Developer (MCSD)
Microsoft Certified Trainer (MCT).
 
I agree with CCLEANER, also on the left side there is an option for issues,
run it, tell the PGM to SAVE the registry, save it to my documents folder,
then tell it to fix the issues.

Good Luck
 
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