This computer's shares are invisible

L

laerm

Hi folks... I'm having a devil of a time with this one. I'm trying to
get my office network in full running order, and the main task at hand
is creating shared folders for specific users on one machine (so that
they can drop files over to me easier). The problem is this particular
computer's shares are not visible on the network. I can see everyone
else on the network, and they can see me, but they can't see my shares,
and when I try and browse to this computer from another on the network,
I get that good ol' "Access denied" message. Also, every other computer
on the network has full access to the others except for mine.

Pertinent info:
all computers running XP Home version 2002 SP2
Windows firewalls disabled
Guest account is active

This computer is running Norton Internet Security, but I have the
firewall completely disabled. The others are running McAfee Firewall,
with connections allowed for Windows File Sharing. This seems to me the
culprit, as Norton vs McAfee is the only real difference on these
machines.

I've already gone through everything in this handy page,
http://www.michna.com/kb/wxnet.htm , plus this thread
http://tinyurl.com/gskc4 seemed like it would be very helpful, but I
went through all of these steps and all of Chuck's referenced documents
to no avail.

Here also is my ipconfig /all:
Windows IP Configuration

Host Name . . . . . . . . . . . . : PrePress
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-11-2F-7E-16-4B
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.2
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.210
DNS Servers . . . . . . . . . . . : 10.0.0.210

Anyone want to see an ipconfig /all from the other computers? Same
info, except node type on those is hybrid and the IPs are different
(obviously) though of the same flavor (10.0.0.xxx, same subnet).

So, long story short (too late!), how likely does it seem that this
will be Norton? Admittedly I've always felt Norton was a bit too
aggressive with a lot of its computer nannying, so I'm kind of inclined
to jump to that conclusion. If this seems unlikely, just let me know.
And if anyone wants to walk me through some more arcane XP networking
(this would be so much easier for me under 2000, but I guess I had to
learn eventually) to get to the root of this wacky issue, I appreciate
it.

N.B.: I only have access to these computers while I am at work and when
things are quieter in the afternoons (EST), so this might take a few
days to sort out...

Thanks everyone...
Micah
 
C

Chuck

Hi folks... I'm having a devil of a time with this one. I'm trying to
get my office network in full running order, and the main task at hand
is creating shared folders for specific users on one machine (so that
they can drop files over to me easier). The problem is this particular
computer's shares are not visible on the network. I can see everyone
else on the network, and they can see me, but they can't see my shares,
and when I try and browse to this computer from another on the network,
I get that good ol' "Access denied" message. Also, every other computer
on the network has full access to the others except for mine.

Pertinent info:
all computers running XP Home version 2002 SP2
Windows firewalls disabled
Guest account is active

This computer is running Norton Internet Security, but I have the
firewall completely disabled. The others are running McAfee Firewall,
with connections allowed for Windows File Sharing. This seems to me the
culprit, as Norton vs McAfee is the only real difference on these
machines.

I've already gone through everything in this handy page,
http://www.michna.com/kb/wxnet.htm , plus this thread
http://tinyurl.com/gskc4 seemed like it would be very helpful, but I
went through all of these steps and all of Chuck's referenced documents
to no avail.

Here also is my ipconfig /all:
Windows IP Configuration

Host Name . . . . . . . . . . . . : PrePress
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connecti
on
Physical Address. . . . . . . . . : 00-11-2F-7E-16-4B
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.2
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.210
DNS Servers . . . . . . . . . . . : 10.0.0.210

Anyone want to see an ipconfig /all from the other computers? Same
info, except node type on those is hybrid and the IPs are different
(obviously) though of the same flavor (10.0.0.xxx, same subnet).

So, long story short (too late!), how likely does it seem that this
will be Norton? Admittedly I've always felt Norton was a bit too
aggressive with a lot of its computer nannying, so I'm kind of inclined
to jump to that conclusion. If this seems unlikely, just let me know.
And if anyone wants to walk me through some more arcane XP networking
(this would be so much easier for me under 2000, but I guess I had to
learn eventually) to get to the root of this wacky issue, I appreciate
it.

N.B.: I only have access to these computers while I am at work and when
things are quieter in the afternoons (EST), so this might take a few
days to sort out...

Thanks everyone...
Micah

Micah,

Have you checked both the anonymous and invisible restrictions?
<http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html>
http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html
<http://nitecruzr.blogspot.com/2005/05/hiding-your-server-from-enumeration.html>
http://nitecruzr.blogspot.com/2005/05/hiding-your-server-from-enumeration.html

Norton PF is always a good candidate for problem cause. If you don't enable it,
then either configure it properly, or un install it using instructions provided
by Symantec, you could be in for a frustrating experience.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

Besides the PFW issue, LSP / Winsock could be involved.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Did you run browstat on each computer? You might see a clue there.
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>
http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html
 
L

laerm

Chuck, thanks for the prompt response -

- and thanks for (nearly) solving this!

The Winsock fix took care of it. Now all the computers are playing
nicely together, except for one. It still can't see the shared folders.
Here is that machine's browstat info:

Status for domain MSHOME on transport \Device\NwlnkNb
Browsing is active on domain.
Master name cannot be determined from GetAdapterStatus. Using
\\PAT
Master browser is running build 2600
1 backup servers retrieved from master PAT
\\PAT
There are 1 servers in domain MSHOME on transport \Device\NwlnkNb
There are 1 domains in domain MSHOME on transport \Device\NwlnkNb


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{14B38BE8-B361-497C-83
2A-E5BEF5CDFD76}
Browsing is active on domain.
Master browser name is: CLAUDIAOFFICE
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
Unable to determine server information for browser master: 53
1 backup servers retrieved from master CLAUDIAOFFICE
\\CLAUDIAOFFICE
Unable to retrieve server list from CLAUDIAOFFICE: 53


Status for domain MSHOME on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Mr. Error 53. Odd...the other computers are fine. Am I reading that
output right - is it trying to connect to our network over a wired and
wireless connection at the same time?

Thanks for your help again...
Micah

(I can only reply here on Google's groups site, so forgive me if
quoting is odd or non-existent...)
 
C

Chuck

Chuck, thanks for the prompt response -

- and thanks for (nearly) solving this!

The Winsock fix took care of it. Now all the computers are playing
nicely together, except for one. It still can't see the shared folders.
Here is that machine's browstat info:

Status for domain MSHOME on transport \Device\NwlnkNb
Browsing is active on domain.
Master name cannot be determined from GetAdapterStatus. Using
\\PAT
Master browser is running build 2600
1 backup servers retrieved from master PAT
\\PAT
There are 1 servers in domain MSHOME on transport \Device\NwlnkNb
There are 1 domains in domain MSHOME on transport \Device\NwlnkNb


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{14B38BE8-B361-497C-83
2A-E5BEF5CDFD76}
Browsing is active on domain.
Master browser name is: CLAUDIAOFFICE
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
Unable to determine server information for browser master: 53
1 backup servers retrieved from master CLAUDIAOFFICE
\\CLAUDIAOFFICE
Unable to retrieve server list from CLAUDIAOFFICE: 53


Status for domain MSHOME on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.

Mr. Error 53. Odd...the other computers are fine. Am I reading that
output right - is it trying to connect to our network over a wired and
wireless connection at the same time?

Thanks for your help again...
Micah

(I can only reply here on Google's groups site, so forgive me if
quoting is odd or non-existent...)

Micah,

Is CLAUDIAOFFICE running XP Home or Pro? If Home, you're stuck with that error.
If Pro, check the Remote Registry Service.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Browser>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Browser

I see that you're also running IPX/SPX on at least 1 computer. Are you running
it on all computers? You have to balance your protocols on all computers, or
you can end up with strange browser situations.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html
 
L

laerm

Hi Chuck -

CLAUDIAOFFICE is running XP Home, so I guess I'm stuck with that, but I
think at this point we're okay... There was a whole mess of extraneous
stuff installed on the trouble computer (a laptop an employee brings in
from home who was kinda protective of it), so I removed all of that and
then ran the Winsock fix tool and now, everything is fine.

So we're great! Thanks very much. I owe ya a beer if you're ever in
Western Mass. :)

Thanks again and have a good one...
Micah
 
C

Chuck

Hi Chuck -

CLAUDIAOFFICE is running XP Home, so I guess I'm stuck with that, but I
think at this point we're okay... There was a whole mess of extraneous
stuff installed on the trouble computer (a laptop an employee brings in
from home who was kinda protective of it), so I removed all of that and
then ran the Winsock fix tool and now, everything is fine.

So we're great! Thanks very much. I owe ya a beer if you're ever in
Western Mass. :)

Thanks again and have a good one...
Micah

Micah,

That's great to hear. Making some sense of chaos is always rewarding. If I
ever get to Massachusetts, I will try and take you up on your offer. ;)
 

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