Theme corrupt?

G

Guest

Hi,

Over the past week I had problems with XP Pro and Outlook and I think it has
something to do with the Theme.

Sometimes when I start XP or Outlook the "look" is grey rather than blue.
Now to be honest I can't remember how "Windows Classic" looks looked like but
it could possibly be that.

Anyway, when I go onto "Display Properties" > "Themes", sometimes it lists
the "XP Windows" theme and sometimes it doesn't. When it is there and I
select it the following message comes up:

"The theme could not be loaded because the theme service is not
running........"

I already checked services and the theme service is running. I only get this
message when I try to load "Windows XP" if I select "Windows Classic" or "My
current theme" I don’t get the error messages.

Anyone any thoughts?

Thanks

Alexander
 
G

Guest

Thanks for getting back to me.

I tried everything suggested, none of it worked. What I didn't try as I
don't understand what it means is the following:

"If Luna.theme is missing: Go to Start/Run/Msconfig/Expand Files: Luna.MS_
and Luna.TH_"

I run Msconfig and at the bottom of the General tab I select Expand Files,
but then I have three boxes to fill in "File to restore", "Restore From",
"Save File in".
I don't know what to do here and the website isn't very clear about this
either.
Could you please give me some hints on what to do next?

Thank you

Alexander
 
T

TaurArian [MVP]

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;[LN];310435

Check to see if you have Luna.Theme under C:\Windows\Resources\Themes and if you have
Luna.msstyles under C:\Windows\Resources\Themes\Luna

If you haven't then you'll need to extract/Expand them - see link above for example

Example: expand d:\i386\Luna.MS_ C:\Windows\Resources\Themes\Luna
expand d:\i386\Luna.TH_ C:\Windows\Resources\Themes\
 
G

Guest

Hi,
Tried that late last night but didn't make any difference. But what I
disocered is the following:

After a startup I can find the Windows XP theme in the
Desktop/Properties/General Tab. Everything seems to run fine but after about
one minute the Windows XP (Luna) Theme disappears and when I Browse for it,
it reports the previously mentioned error message (Theme Service not
running).
I was wondering it my Theme Service is perhaps corrupt as it is reported to
be running. I tried a restart but it didn't make any difference. Is there a
way to re-install the Theme Service? Any other ideas would also be greatly
appreciated.

Thanks again for your help.


TaurArian said:
Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;[LN];310435

Check to see if you have Luna.Theme under C:\Windows\Resources\Themes and if you have
Luna.msstyles under C:\Windows\Resources\Themes\Luna

If you haven't then you'll need to extract/Expand them - see link above for example

Example: expand d:\i386\Luna.MS_ C:\Windows\Resources\Themes\Luna
expand d:\i386\Luna.TH_ C:\Windows\Resources\Themes\

Alexander said:
Thanks for getting back to me.

I tried everything suggested, none of it worked. What I didn't try as I
don't understand what it means is the following:

"If Luna.theme is missing: Go to Start/Run/Msconfig/Expand Files: Luna.MS_
and Luna.TH_"

I run Msconfig and at the bottom of the General tab I select Expand Files,
but then I have three boxes to fill in "File to restore", "Restore From",
"Save File in".
I don't know what to do here and the website isn't very clear about this
either.
Could you please give me some hints on what to do next?

Thank you

Alexander
 
T

TaurArian [MVP]

Go to Start/Administrative Tools/Services/Themes. Set to Automatic. Also check your
settings here:

Start/Administrative Tools/Services/Terminal Services/Log On. At the bottom ensure
that Hardware Profile Original Configuration is Enabled.

Alexander said:
Hi,
Tried that late last night but didn't make any difference. But what I
disocered is the following:

After a startup I can find the Windows XP theme in the
Desktop/Properties/General Tab. Everything seems to run fine but after about
one minute the Windows XP (Luna) Theme disappears and when I Browse for it,
it reports the previously mentioned error message (Theme Service not
running).
I was wondering it my Theme Service is perhaps corrupt as it is reported to
be running. I tried a restart but it didn't make any difference. Is there a
way to re-install the Theme Service? Any other ideas would also be greatly
appreciated.

Thanks again for your help.


TaurArian said:
Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;[LN];310435

Check to see if you have Luna.Theme under C:\Windows\Resources\Themes and if you
have
Luna.msstyles under C:\Windows\Resources\Themes\Luna

If you haven't then you'll need to extract/Expand them - see link above for
example

Example: expand d:\i386\Luna.MS_ C:\Windows\Resources\Themes\Luna
expand d:\i386\Luna.TH_ C:\Windows\Resources\Themes\

Alexander said:
Thanks for getting back to me.

I tried everything suggested, none of it worked. What I didn't try as I
don't understand what it means is the following:

"If Luna.theme is missing: Go to Start/Run/Msconfig/Expand Files: Luna.MS_
and Luna.TH_"

I run Msconfig and at the bottom of the General tab I select Expand Files,
but then I have three boxes to fill in "File to restore", "Restore From",
"Save File in".
I don't know what to do here and the website isn't very clear about this
either.
Could you please give me some hints on what to do next?

Thank you

Alexander


:

Troubleshooting Themes
http://www.kellys-korner-xp.com/xp_t.htm#themes

Hi,

Over the past week I had problems with XP Pro and Outlook and I think it has
something to do with the Theme.

Sometimes when I start XP or Outlook the "look" is grey rather than blue.
Now to be honest I can't remember how "Windows Classic" looks looked like but
it could possibly be that.

Anyway, when I go onto "Display Properties" > "Themes", sometimes it lists
the "XP Windows" theme and sometimes it doesn't. When it is there and I
select it the following message comes up:

"The theme could not be loaded because the theme service is not
running........"

I already checked services and the theme service is running. I only get this
message when I try to load "Windows XP" if I select "Windows Classic" or "My
current theme" I don’t get the error messages.

Anyone any thoughts?

Thanks

Alexander
 
G

Guest

Hi,

Yes, tried al of the above.
I just find it very strange that occasionally everything is working perfect,
as just now for example.
Also realised that I seem to also have a problem with opening links in
Outlook. When I select a link in the email it opens up an "Open" folder. Not
sure if these problems are related.
 

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