G
Guest
Hi,
I just bought a HP a350n computer with XP (I'm coming form Windows 98).
Having the following problems:
1.When I log on, the following message keeps appearing:
“The ordinal 58 could not be located in the dynamic link library atl.dll.â€
2. I can’t print anything. I have an HP Deskjet 648C the was connected to my old computer with Windows 98. I tried downloading the latest driver for XP form HP's website, but afyrer downloading when I go to “Printers and Faxes†add the printer a put up window appears saying “The operation could not be completedâ€.
3. After I’m on the internet for a while, my pages go to the white screen page, but my DSL is still connected; can’t get anything by refreshing the page or reloading it. Never had this type of problem before with my old computer.
4. I tried HPs Instant Support Help but only get a pop-up that freezes saying in the title “HP Instant Support auto update†and nothing else. I click on “Ask for Help†and everything freezes. Sometimes screen appears asking me if I have a “communication problem†and when I go to change the drop to “printer problem†everything freezes, and I have to end the Help session.
- John
I just bought a HP a350n computer with XP (I'm coming form Windows 98).
Having the following problems:
1.When I log on, the following message keeps appearing:
“The ordinal 58 could not be located in the dynamic link library atl.dll.â€
2. I can’t print anything. I have an HP Deskjet 648C the was connected to my old computer with Windows 98. I tried downloading the latest driver for XP form HP's website, but afyrer downloading when I go to “Printers and Faxes†add the printer a put up window appears saying “The operation could not be completedâ€.
3. After I’m on the internet for a while, my pages go to the white screen page, but my DSL is still connected; can’t get anything by refreshing the page or reloading it. Never had this type of problem before with my old computer.
4. I tried HPs Instant Support Help but only get a pop-up that freezes saying in the title “HP Instant Support auto update†and nothing else. I click on “Ask for Help†and everything freezes. Sometimes screen appears asking me if I have a “communication problem†and when I go to change the drop to “printer problem†everything freezes, and I have to end the Help session.
- John