The installer was interrupted before <Product> could be installed.

B

BuddyWork

Hello,

When a particular user (has administrator rights) on a Windows 2000
Server SP4 tries to run any MSI's we get the message mentioned in the
subject. If we logon with another user that has administrator rights
then it works, if we create a new administrator user then it does NOT
work,

Here is the MSI log, please help as this is causing problems as only 3
users on this box are able to run MSI where are about 15 other users
cannot do this due to error.

=== Verbose logging started: 10/10/2005 11:37:38 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
=== MSI (c) (00:54): Resetting cached policy values MSI (c) (00:54):
Machine policy value 'Debug' is 0 MSI (c) (00:54): ******* RunEngine:
******* Product: C:\GTSSetup.msi
******* Action:
******* CommandLine: ********** MSI (c) (00:54): Machine
policy value 'DisableUserInstalls' is 0 MSI (c) (00:54): Cloaking
enabled.
MSI (c) (00:54): End dialog not enabled
MSI (c) (00:54): Original package ==> C:\GTSSetup.msi MSI (c) (00:54):
Package we're running from ==> C:\Temp\b\f701f09d.msi MSI (c) (00:54):
APPCOMPAT: looking for appcompat database entry with ProductCode
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'.
MSI (c) (00:54): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (00:54): Machine policy value 'TransformsSecure' is 0 MSI (c)
(00:54): User policy value 'TransformsAtSource' is 0 MSI (c) (00:54):
APPCOMPAT: looking for appcompat database entry with ProductCode
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'.
MSI (c) (00:54): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (00:54): Transforms are not secure.
MSI (c) (00:54): Command Line: CURRENTDIRECTORY=C:\ CLIENTUILEVEL=0
CLIENTPROCESSID=4608 %HOMEPATH=\ %HOMEDRIVE=Y:
%HOMESHARE=\\whexpfsrfs01\pcrsd$
MSI (c) (00:54): Product Code passed to Engine.Initialize: ''
MSI (c) (00:54): Product Code from property table before transforms:
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'
MSI (c) (00:54): Product Code from property table after transforms:
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'
MSI (c) (00:54): Product not registered: beginning first-time install
MSI (c) (00:54): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (00:54): User policy value 'SearchOrder' is 'nmu'
MSI (c) (00:54): Adding new sources is allowed.
MSI (c) (00:54): Package name extracted from package path:
'GTSSetup.msi'
MSI (c) (00:54): Package to be registered: 'GTSSetup.msi'
MSI (c) (00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c) (00:54):
Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1:
2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI
(c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c)
(00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54):
Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1:
2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI
(c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c)
(00:54): Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c)
(00:54): Machine policy value 'DisableMsi' is 0 MSI (c) (00:54):
Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (00:54): User
policy value 'AlwaysInstallElevated' is 0 MSI (c) (00:54): Running
product '{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}' with user privileges:
It's not assigned.
MSI (c) (00:54): TRANSFORMS property is now:
MSI (c) (00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Application Data MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Favorites MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\NetHood MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\PCRSD\My
Documents MSI (c) (00:54): SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\PCRSD\PrintHood MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Recent MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\SendTo MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Templates MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\All Users\Application Data MSI (c)
(00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Local Settings\Application Data MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\PCRSD\My
Documents\My Pictures MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\Start
Menu\Programs\Administrative Tools MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu\Programs\Startup MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu\Programs MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\Desktop MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs\Administrative Tools MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs\Startup MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\All Users\Start Menu MSI (c)
(00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\WINNT\Fonts MSI (c) (00:54): Note: 1: 2898 2: MS Sans
Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (00:54): MSCOREE not loaded loading copy from system32 MSI (c)
(00:54): Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI
(c) (00:54): Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 ===
Logging started: 10/10/2005 11:37:39 === MSI (c) (00:54): Machine
policy value 'DisableRollback' is 0 MSI (c) (00:54): User policy value
'DisableRollback' is 0 MSI (c) (00:54): Doing action: INSTALL MSI (c)
(00:54): Note: 1: 2262 2: ActionText 3: -2147287038 Action start
11:37:39: INSTALL.
MSI (c) (00:54): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (00:54): Running UISequence
MSI (c) (00:54): Doing action: DIRCA_CheckFX Action start 11:37:39:
DIRCA_CheckFX.
MSI (c) (00:54): Creating MSIHANDLE (1) of type 790542 for thread 3668
Action ended 11:37:39: DIRCA_CheckFX. Return value 3.
MSI (c) (00:54): Doing action: FatalErrorForm Action start 11:37:39:
FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, BannerBmp, to the right Info 2898.
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0 Action 11:37:39:
FatalErrorForm. Dialog created Action ended 11:37:46: FatalErrorForm.
Return value 1.
Action ended 11:37:46: INSTALL. Return value 3.
Property(C): UpgradeCode = {448F4318-6E50-4B0B-AE26-082DDD440C8D}
Property(C): SourceDir = C:\
Property(C): VSDSupportedRuntimes = 1.1.4322
Property(C): ProductName = GTS.NET 11.95.8
Property(C): ProductCode = {D137F469-6FEA-44B6-B7EF-AF5D13157AAD}
Property(C): ProductVersion = 11.95.8
Property(C): Manufacturer = BNYE
Property(C): ARPCONTACT = BNYE
Property(C): ProductLanguage = 1033
Property(C): RedirectedDllSupport = 1
Property(C): VersionNT = 500
Property(C): VSDNETURLMSG = This setup requires the .NET Framework
version [1]. Please install the .NET Framework and run this setup
again. The .NET Framework can be obtained from the web. Would you
like to do this now?
Property(C): VSDIISMSG = This setup requires Internet Information
Server 4.0 or higher and Windows NT 4.0, Windows 2000, or Windows XP.
This setup cannot be installed on Windows 95, Windows 98, or Windows
Me. Please install Internet Information Server and run this setup
again.
Property(C): VSDUIANDADVERTISED = This advertised application will not
be installed because it might be unsafe. Contact your administrator to
change the installation user interface option of the package to basic.
Property(C): VSDNETMSG = This setup requires the .NET Framework version
[1]. Please install the .NET Framework and run this setup again.
Property(C): VSDINVALIDURLMSG = The specified path '[2]' is
unavailable. The Internet Information Server might not be running or
the path exists and is redirected to another machine. Please check the
status of this virtual directory in the Internet Services Manager.
Property(C): VSDVERSIONMSG = Unable to install because a newer version
of this product is already installed.
Property(C): DefaultUIFont =
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(C): FolderForm_AllUsers = ME
Property(C): AdminMaintenanceForm_Action = Repair
Property(C): MaintenanceForm_Action = Repair
Property(C): ErrorDialog = ErrorDialog
Property(C): SFF_UpFldrBtn = UpFldrBtn
Property(C): SFF_NewFldrBtn = NewFldrBtn
Property(C): WelcomeForm_NextArgs = FolderForm
Property(C): FolderForm_PrevArgs = WelcomeForm
Property(C): FolderForm_NextArgs = ConfirmInstallForm
Property(C): ConfirmInstallForm_PrevArgs = FolderForm
Property(C): AdminWelcomeForm_NextArgs = AdminFolderForm
Property(C): AdminFolderForm_PrevArgs = AdminWelcomeForm
Property(C): AdminFolderForm_NextArgs = AdminConfirmInstallForm
Property(C): AdminConfirmInstallForm_PrevArgs = AdminFolderForm
Property(C): PackageCode = {2436CD66-BE94-48FF-AB34-ADA96BA6775D}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4608
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 2.00
Property(C): WindowsBuild = 2195
Property(C): ServicePackLevel = 4
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 3
Property(C): WindowsFolder = C:\WINNT\
Property(C): WindowsVolume = C:\
Property(C): SystemFolder = C:\WINNT\system32\
Property(C): System16Folder = C:\WINNT\system\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Temp\b\
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Documents and
Settings\PCRSD\Application Data\
Property(C): FavoritesFolder = C:\Documents and
Settings\PCRSD\Favorites\
Property(C): NetHoodFolder = C:\Documents and Settings\PCRSD\NetHood\
Property(C): PersonalFolder = C:\Documents and Settings\PCRSD\My
Documents\
Property(C): PrintHoodFolder = C:\Documents and
Settings\PCRSD\PrintHood\
Property(C): RecentFolder = C:\Documents and Settings\PCRSD\Recent\
Property(C): SendToFolder = C:\Documents and Settings\PCRSD\SendTo\
Property(C): TemplateFolder = C:\Documents and
Settings\PCRSD\Templates\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All
Users\Application Data\
Property(C): LocalAppDataFolder = C:\Documents and Settings\PCRSD\Local
Settings\Application Data\
Property(C): MyPicturesFolder = C:\Documents and Settings\PCRSD\My
Documents\My Pictures\
Property(C): AdminToolsFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\
Property(C): StartMenuFolder = C:\Documents and Settings\PCRSD\Start
Menu\
Property(C): DesktopFolder = C:\Documents and Settings\PCRSD\Desktop\
Property(C): FontsFolder = C:\WINNT\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 1536
Property(C): VirtualMemory = 2162
Property(C): AdminUser = 1
Property(C): LogonUser = PCRSD
Property(C): UserSID = S-1-5-21-440491225-1544356885-622671684-1145
Property(C): UserLanguageID = 2057
Property(C): ComputerName = RFSGTA01
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1024
Property(C): ScreenY = 768
Property(C): CaptionHeight = 19
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): ColorBits = 8
Property(C): TTCSupport = 1
Property(C): MsiNetAssemblySupport = 1.1.4322.573
Property(C): Time = 11:47:30
Property(C): Date = 10/10/2005
Property(C): Privileged = 1
Property(C): USERNAME = BNY Ltd
Property(C): COMPANYNAME = BNY Ltd
Property(C): DATABASE = C:\Temp\b\f701f09d.msi
Property(C): OriginalDatabase = C:\GTSSetup.msi
Property(C): SOURCEDIR = C:\
Property(C): VersionHandler = 2.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 10/10/2005 11:47:30 === MSI (c) (00:54): Note: 1:
1708 MSI (c) (00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c)
(00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c) (00:54):
Product: GTS.NET 11.95.8 -- Installation failed.

MSI (c) (00:54): Grabbed execution mutex.
MSI (c) (00:54): Cleaning up uninstalled install packages, if any exist
MSI (c) (00:54): MainEngineThread is returning 1603 === Verbose logging
stopped: 10/10/2005 11:47:30 ===
 
D

Dmytro Lapshyn [MVP]

Hi,

The MSI error code, as follows from the log, is 2262 - Stream does not
exist.
Next, according to the log, the DIRCA_CheckFX custom action returned code 3
which means that it has failed. I'd suggest that you examined that custom
action, especially any elevated priveleges it might require (and thus fail
when run under certain user accounts).

If this custom action is in an external file, make sure the user the MSI is
run under has rights to open this file.

--
Sincerely,
Dmytro Lapshyn [Visual Developer - Visual C# MVP]


BuddyWork said:
Hello,

When a particular user (has administrator rights) on a Windows 2000
Server SP4 tries to run any MSI's we get the message mentioned in the
subject. If we logon with another user that has administrator rights
then it works, if we create a new administrator user then it does NOT
work,

Here is the MSI log, please help as this is causing problems as only 3
users on this box are able to run MSI where are about 15 other users
cannot do this due to error.

=== Verbose logging started: 10/10/2005 11:37:38 Build type: SHIP
UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe
=== MSI (c) (00:54): Resetting cached policy values MSI (c) (00:54):
Machine policy value 'Debug' is 0 MSI (c) (00:54): ******* RunEngine:
******* Product: C:\GTSSetup.msi
******* Action:
******* CommandLine: ********** MSI (c) (00:54): Machine
policy value 'DisableUserInstalls' is 0 MSI (c) (00:54): Cloaking
enabled.
MSI (c) (00:54): End dialog not enabled
MSI (c) (00:54): Original package ==> C:\GTSSetup.msi MSI (c) (00:54):
Package we're running from ==> C:\Temp\b\f701f09d.msi MSI (c) (00:54):
APPCOMPAT: looking for appcompat database entry with ProductCode
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'.
MSI (c) (00:54): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (00:54): Machine policy value 'TransformsSecure' is 0 MSI (c)
(00:54): User policy value 'TransformsAtSource' is 0 MSI (c) (00:54):
APPCOMPAT: looking for appcompat database entry with ProductCode
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'.
MSI (c) (00:54): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (00:54): Transforms are not secure.
MSI (c) (00:54): Command Line: CURRENTDIRECTORY=C:\ CLIENTUILEVEL=0
CLIENTPROCESSID=4608 %HOMEPATH=\ %HOMEDRIVE=Y:
%HOMESHARE=\\whexpfsrfs01\pcrsd$
MSI (c) (00:54): Product Code passed to Engine.Initialize: ''
MSI (c) (00:54): Product Code from property table before transforms:
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'
MSI (c) (00:54): Product Code from property table after transforms:
'{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}'
MSI (c) (00:54): Product not registered: beginning first-time install
MSI (c) (00:54): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (00:54): User policy value 'SearchOrder' is 'nmu'
MSI (c) (00:54): Adding new sources is allowed.
MSI (c) (00:54): Package name extracted from package path:
'GTSSetup.msi'
MSI (c) (00:54): Package to be registered: 'GTSSetup.msi'
MSI (c) (00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c) (00:54):
Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1:
2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI
(c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c)
(00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54):
Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1:
2729 MSI (c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI
(c) (00:54): Note: 1: 2729 MSI (c) (00:54): Note: 1: 2729 MSI (c)
(00:54): Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c)
(00:54): Machine policy value 'DisableMsi' is 0 MSI (c) (00:54):
Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (00:54): User
policy value 'AlwaysInstallElevated' is 0 MSI (c) (00:54): Running
product '{D137F469-6FEA-44B6-B7EF-AF5D13157AAD}' with user privileges:
It's not assigned.
MSI (c) (00:54): TRANSFORMS property is now:
MSI (c) (00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Application Data MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Favorites MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\NetHood MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\PCRSD\My
Documents MSI (c) (00:54): SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\PCRSD\PrintHood MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Recent MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\SendTo MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Templates MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\All Users\Application Data MSI (c)
(00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Local Settings\Application Data MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\PCRSD\My
Documents\My Pictures MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\Start
Menu\Programs\Administrative Tools MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu\Programs\Startup MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu\Programs MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\PCRSD\Start Menu MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\PCRSD\Desktop MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs\Administrative Tools MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs\Startup MSI (c) (00:54):
SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All
Users\Start Menu\Programs MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\Documents and Settings\All Users\Start Menu MSI (c)
(00:54): SHELL32::SHGetFolderPath returned: C:\Documents and
Settings\All Users\Desktop MSI (c) (00:54): SHELL32::SHGetFolderPath
returned: C:\WINNT\Fonts MSI (c) (00:54): Note: 1: 2898 2: MS Sans
Serif 3: MS Sans Serif 4: 0
5: 16
MSI (c) (00:54): MSCOREE not loaded loading copy from system32 MSI (c)
(00:54): Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI
(c) (00:54): Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 ===
Logging started: 10/10/2005 11:37:39 === MSI (c) (00:54): Machine
policy value 'DisableRollback' is 0 MSI (c) (00:54): User policy value
'DisableRollback' is 0 MSI (c) (00:54): Doing action: INSTALL MSI (c)
(00:54): Note: 1: 2262 2: ActionText 3: -2147287038 Action start
11:37:39: INSTALL.
MSI (c) (00:54): UI Sequence table 'InstallUISequence' is present and
populated.
MSI (c) (00:54): Running UISequence
MSI (c) (00:54): Doing action: DIRCA_CheckFX Action start 11:37:39:
DIRCA_CheckFX.
MSI (c) (00:54): Creating MSIHANDLE (1) of type 790542 for thread 3668
Action ended 11:37:39: DIRCA_CheckFX. Return value 3.
MSI (c) (00:54): Doing action: FatalErrorForm Action start 11:37:39:
FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends
beyond the boundaries of the dialog to the right by 3 pixels The
installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2826.
The arguments are: FatalErrorForm, BannerBmp, to the right Info 2898.
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0 Action 11:37:39:
FatalErrorForm. Dialog created Action ended 11:37:46: FatalErrorForm.
Return value 1.
Action ended 11:37:46: INSTALL. Return value 3.
Property(C): UpgradeCode = {448F4318-6E50-4B0B-AE26-082DDD440C8D}
Property(C): SourceDir = C:\
Property(C): VSDSupportedRuntimes = 1.1.4322
Property(C): ProductName = GTS.NET 11.95.8
Property(C): ProductCode = {D137F469-6FEA-44B6-B7EF-AF5D13157AAD}
Property(C): ProductVersion = 11.95.8
Property(C): Manufacturer = BNYE
Property(C): ARPCONTACT = BNYE
Property(C): ProductLanguage = 1033
Property(C): RedirectedDllSupport = 1
Property(C): VersionNT = 500
Property(C): VSDNETURLMSG = This setup requires the .NET Framework
version [1]. Please install the .NET Framework and run this setup
again. The .NET Framework can be obtained from the web. Would you
like to do this now?
Property(C): VSDIISMSG = This setup requires Internet Information
Server 4.0 or higher and Windows NT 4.0, Windows 2000, or Windows XP.
This setup cannot be installed on Windows 95, Windows 98, or Windows
Me. Please install Internet Information Server and run this setup
again.
Property(C): VSDUIANDADVERTISED = This advertised application will not
be installed because it might be unsafe. Contact your administrator to
change the installation user interface option of the package to basic.
Property(C): VSDNETMSG = This setup requires the .NET Framework version
[1]. Please install the .NET Framework and run this setup again.
Property(C): VSDINVALIDURLMSG = The specified path '[2]' is
unavailable. The Internet Information Server might not be running or
the path exists and is redirected to another machine. Please check the
status of this virtual directory in the Internet Services Manager.
Property(C): VSDVERSIONMSG = Unable to install because a newer version
of this product is already installed.
Property(C): DefaultUIFont =
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(C): FolderForm_AllUsers = ME
Property(C): AdminMaintenanceForm_Action = Repair
Property(C): MaintenanceForm_Action = Repair
Property(C): ErrorDialog = ErrorDialog
Property(C): SFF_UpFldrBtn = UpFldrBtn
Property(C): SFF_NewFldrBtn = NewFldrBtn
Property(C): WelcomeForm_NextArgs = FolderForm
Property(C): FolderForm_PrevArgs = WelcomeForm
Property(C): FolderForm_NextArgs = ConfirmInstallForm
Property(C): ConfirmInstallForm_PrevArgs = FolderForm
Property(C): AdminWelcomeForm_NextArgs = AdminFolderForm
Property(C): AdminFolderForm_PrevArgs = AdminWelcomeForm
Property(C): AdminFolderForm_NextArgs = AdminConfirmInstallForm
Property(C): AdminConfirmInstallForm_PrevArgs = AdminFolderForm
Property(C): PackageCode = {2436CD66-BE94-48FF-AB34-ADA96BA6775D}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4608
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 2.00
Property(C): WindowsBuild = 2195
Property(C): ServicePackLevel = 4
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 3
Property(C): WindowsFolder = C:\WINNT\
Property(C): WindowsVolume = C:\
Property(C): SystemFolder = C:\WINNT\system32\
Property(C): System16Folder = C:\WINNT\system\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Temp\b\
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Documents and
Settings\PCRSD\Application Data\
Property(C): FavoritesFolder = C:\Documents and
Settings\PCRSD\Favorites\
Property(C): NetHoodFolder = C:\Documents and Settings\PCRSD\NetHood\
Property(C): PersonalFolder = C:\Documents and Settings\PCRSD\My
Documents\
Property(C): PrintHoodFolder = C:\Documents and
Settings\PCRSD\PrintHood\
Property(C): RecentFolder = C:\Documents and Settings\PCRSD\Recent\
Property(C): SendToFolder = C:\Documents and Settings\PCRSD\SendTo\
Property(C): TemplateFolder = C:\Documents and
Settings\PCRSD\Templates\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All
Users\Application Data\
Property(C): LocalAppDataFolder = C:\Documents and Settings\PCRSD\Local
Settings\Application Data\
Property(C): MyPicturesFolder = C:\Documents and Settings\PCRSD\My
Documents\My Pictures\
Property(C): AdminToolsFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\Documents and Settings\PCRSD\Start
Menu\Programs\
Property(C): StartMenuFolder = C:\Documents and Settings\PCRSD\Start
Menu\
Property(C): DesktopFolder = C:\Documents and Settings\PCRSD\Desktop\
Property(C): FontsFolder = C:\WINNT\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 1536
Property(C): VirtualMemory = 2162
Property(C): AdminUser = 1
Property(C): LogonUser = PCRSD
Property(C): UserSID = S-1-5-21-440491225-1544356885-622671684-1145
Property(C): UserLanguageID = 2057
Property(C): ComputerName = RFSGTA01
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1024
Property(C): ScreenY = 768
Property(C): CaptionHeight = 19
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): ColorBits = 8
Property(C): TTCSupport = 1
Property(C): MsiNetAssemblySupport = 1.1.4322.573
Property(C): Time = 11:47:30
Property(C): Date = 10/10/2005
Property(C): Privileged = 1
Property(C): USERNAME = BNY Ltd
Property(C): COMPANYNAME = BNY Ltd
Property(C): DATABASE = C:\Temp\b\f701f09d.msi
Property(C): OriginalDatabase = C:\GTSSetup.msi
Property(C): SOURCEDIR = C:\
Property(C): VersionHandler = 2.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 10/10/2005 11:47:30 === MSI (c) (00:54): Note: 1:
1708 MSI (c) (00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c)
(00:54): Note: 1: 2262 2: Error 3: -2147287038 MSI (c) (00:54):
Product: GTS.NET 11.95.8 -- Installation failed.

MSI (c) (00:54): Grabbed execution mutex.
MSI (c) (00:54): Cleaning up uninstalled install packages, if any exist
MSI (c) (00:54): MainEngineThread is returning 1603 === Verbose logging
stopped: 10/10/2005 11:47:30 ===
Click to expand...
 

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