the incredibles pc/mac cd rom game

[Guest]

please can any one help me i have brought the above game for my son but can't
get it to play on my pc.I have already swapped it but still the same
happens.when i go to play it the screen for a split second flickers and i
loose my mouse cursor and all i can see is my desktop.I have to use control
alt and delete to get it back.Could it be my onboard grapics not upto to it.I
have listed a direct x sheet from my pc i hope someone can help me.
--
pete------------------
System Information
------------------
Time of this report: 2/20/2005, 10:38:41
Machine name: PETER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack
2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: TriGem Computer, Inc.
System Model: Emachines
BIOS: Version 6.02
Processor: Intel Celeron, ~1.0GHz
Memory: 254MB RAM
Page File: 232MB used, 393MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. Direct3D 7 test results: All tests
were successful. Direct3D 8 test results: All tests were successful. Direct3D
9 test results: All tests were successful.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) 82810 Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel(R) 82810
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_7121&SUBSYS_71218086&REV_03
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: i81xdnt5.dll
Driver Version: 6.13.0001.3196 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 7/23/2002 09:01:38, 702845 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: i81xnt5.sys
Mini VDD Date: 7/23/2002 09:01:38, 161020 bytes
Device Identifier: {D7B78E66-3261-11CF-4AEF-2051A1C2CB35}
Vendor ID: 0x8086
Device ID: 0x7121
SubSys ID: 0x71218086
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

-------------
Sound Devices
-------------
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2415&SUBSYS_3151109F&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2001 12:20:04, 96256 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Intel(r) Integrated Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 12:20:04, 96256 bytes
Cap Flags: 0x41
Format Flags: 0xCCC

 

[Jimmy S.]

Hi Pete,

Your graphics controller *could* or *should* be able to handle the game:
The following are the minimum system requirements for "The Incredibles "
on a Windows-based PC:

- Intel Pentium III processor running at 800 MHz
- Microsoft Windows 98/2000/ME/XP
- 256 MB ram
- 660 MB of hard drive space
- 8X CD-ROM drive
- Video card with at leat 32 MB RAM
- DirectX 9.0
- DirectX-compatible display capable of 800x600 resolution in 16-bit color
- Microsoft-compatible mouse

Therefore...

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you update DirectX from:
www.microsoft.com/directx

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them!

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| please can any one help me i have brought the above game for my son but can't
| get it to play on my pc.I have already swapped it but still the same
| happens.when i go to play it the screen for a split second flickers and i
| loose my mouse cursor and all i can see is my desktop.I have to use control
| alt and delete to get it back.Could it be my onboard grapics not upto to it.I
| have listed a direct x sheet from my pc i hope someone can help me.
| --
| pete------------------
| System Information
| ------------------
| Time of this report: 2/20/2005, 10:38:41
| Machine name: PETER
| Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack
| 2 (2600.xpsp_sp2_rtm.040803-2158)
| Language: English (Regional Setting: English)
| System Manufacturer: TriGem Computer, Inc.
| System Model: Emachines
| BIOS: Version 6.02
| Processor: Intel Celeron, ~1.0GHz
| Memory: 254MB RAM
| Page File: 232MB used, 393MB available
| Windows Dir: C:\WINDOWS
| DirectX Version: DirectX 9.0c (4.09.0000.0904)
| DX Setup Parameters: Not found
| DxDiag Version: 5.03.2600.2180 32bit Unicode
|
| ------------
| DxDiag Notes
| ------------
| DirectX Files Tab: No problems found.
| Display Tab 1: No problems found. Direct3D 7 test results: All tests
| were successful. Direct3D 8 test results: All tests were successful. Direct3D
| 9 test results: All tests were successful.
| Sound Tab 1: No problems found.
| Music Tab: No problems found.
| Input Tab: No problems found.
| Network Tab: No problems found.
|
| --------------------
| DirectX Debug Levels
| --------------------
| Direct3D: 0/4 (n/a)
| DirectDraw: 0/4 (retail)
| DirectInput: 0/5 (n/a)
| DirectMusic: 0/5 (n/a)
| DirectPlay: 0/9 (retail)
| DirectSound: 0/5 (retail)
| DirectShow: 0/6 (retail)
|
| ---------------
| Display Devices
| ---------------
| Card name: Intel(R) 82810 Graphics Controller
| Manufacturer: Intel Corporation
| Chip type: Intel(R) 82810
| DAC type: Internal
| Device Key: Enum\PCI\VEN_8086&DEV_7121&SUBSYS_71218086&REV_03
| Display Memory: 32.0 MB
| Current Mode: 1024 x 768 (16 bit) (60Hz)
| Monitor: Plug and Play Monitor
| Monitor Max Res: 1600,1200
| Driver Name: i81xdnt5.dll
| Driver Version: 6.13.0001.3196 (English)
| DDI Version: 8
| Driver Attributes: Final Retail
| Driver Date/Size: 7/23/2002 09:01:38, 702845 bytes
| WHQL Logo'd: Yes
| WHQL Date Stamp: n/a
| VDD: n/a
| Mini VDD: i81xnt5.sys
| Mini VDD Date: 7/23/2002 09:01:38, 161020 bytes
| Device Identifier: {D7B78E66-3261-11CF-4AEF-2051A1C2CB35}
| Vendor ID: 0x8086
| Device ID: 0x7121
| SubSys ID: 0x71218086
| Revision ID: 0x0003
| Revision ID: 0x0003
| Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
| Deinterlace Caps: n/a
| Registry: OK
| DDraw Status: Enabled
| D3D Status: Enabled
| AGP Status: Enabled
| DDraw Test Result: Not run
| D3D7 Test Result: All tests were successful.
| D3D8 Test Result: All tests were successful.
| D3D9 Test Result: All tests were successful.
|
| -------------
| Sound Devices
| -------------
| Description: Intel(r) Integrated Audio
| Default Sound Playback: Yes
| Default Voice Playback: Yes
| Hardware ID: PCI\VEN_8086&DEV_2415&SUBSYS_3151109F&REV_02
| Manufacturer ID: 1
| Product ID: 100
| Type: WDM
| Driver Name: ac97intc.sys
| Driver Version: 5.10.0000.3523 (English)
| Driver Attributes: Final Retail
| WHQL Logo'd: Yes
| Date and Size: 8/17/2001 12:20:04, 96256 bytes
| Other Files:
| Driver Provider: Microsoft
| HW Accel Level: Full
| Cap Flags: 0xB5B
| Min/Max Sample Rate: 8000, 48000
| Static/Strm HW Mix Bufs: 1, 0
| Static/Strm HW 3D Bufs: 0, 0
| HW Memory: 0
| Voice Management: No
| EAX(tm) 2.0 Listen/Src: No, No
| I3DL2(tm) Listen/Src: No, No
| Sensaura(tm) ZoomFX(tm): No
| Registry: OK
| Sound Test Result: Not run
|
| ---------------------
| Sound Capture Devices
| ---------------------
| Description: Intel(r) Integrated Audio
| Default Sound Capture: Yes
| Default Voice Capture: Yes
| Driver Name: ac97intc.sys
| Driver Version: 5.10.0000.3523 (English)
| Driver Attributes: Final Retail
| Date and Size: 8/17/2001 12:20:04, 96256 bytes
| Cap Flags: 0x41
| Format Flags: 0xCCC
|
| -----------
| DirectMusic
| -----------