The command failed to execute

  • Thread starter Thread starter Sheldon
  • Start date Start date
The definition of "best" depends on what is important to you. Uninstalling
IE 8 is the best way to solve the problem but it might not be the best
solution for you since there is much in IE 8 that is very useful.
 
This happened to me today for the first time;the attachment was a pdf file.
I was able to open the document when I right clicked on the attachment and
saved it; went to the saved document and it would open. Even though it's an
extra unwelcomed step, I was able to read the document.
 
Karla said:
This happened to me today for the first time;the attachment was a pdf
file. I was able to open the document when I right clicked on the
attachment and saved it; went to the saved document and it would
open. Even though it's an extra unwelcomed step, I was able to read
the document.

No, Norton AV is *not* a problem in this case.

Obviously you get bitten by the "IE8-WinMail-bug" which affects many
system (though not the majority) after having installed IE8.

So far no one knows what the reason might be.
And so far there is no fix - except uninstalling IE8:
http://support.microsoft.com/kb/957700/en-us

Workaround:
The problems can be reduced to JPG and TXT files (all other files types
opening fine) with a workaround:
Right-click on the shortcut that you use to open Windows Mail.
Select Properties.
In the field labeled 'Start in' change the entered value to
%UserProfile%.
Click OK.
Restart Windows Mail and try opening attachments.

HTH
Rainald
 
Sheldon said:
I either get "the command failed to execute" or the attachment seems
like it will open in the web and then nothing happens when trying to
open attachments in Windows Vista. I recently installed IE8, but had
the same problem when I had iE7, except I wouldn't get "the command
failed to execute" error. It would just act as if it would open, but
not do anything.

I use Norton Anti-virus...is that the problem? Please help!

NO!

Norton AV is not part of the game with the attachment problem

Rainald
 
Michael,
the KB article you pointed to may help in some cases.

It's not valid at all for the problem discussed here:
There is a "known problem" with attachments which affects many systems
(though not all) after installing IE8.

There is no fix in so far except uninstalling IE8.

Rainald
 

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