The command failed to execute

S

Sam Hobbs

The definition of "best" depends on what is important to you. Uninstalling
IE 8 is the best way to solve the problem but it might not be the best
solution for you since there is much in IE 8 that is very useful.
 
K

Karla

This happened to me today for the first time;the attachment was a pdf file.
I was able to open the document when I right clicked on the attachment and
saved it; went to the saved document and it would open. Even though it's an
extra unwelcomed step, I was able to read the document.
 
R

Rainald Taesler

Karla said:
This happened to me today for the first time;the attachment was a pdf
file. I was able to open the document when I right clicked on the
attachment and saved it; went to the saved document and it would
open. Even though it's an extra unwelcomed step, I was able to read
the document.

No, Norton AV is *not* a problem in this case.

Obviously you get bitten by the "IE8-WinMail-bug" which affects many
system (though not the majority) after having installed IE8.

So far no one knows what the reason might be.
And so far there is no fix - except uninstalling IE8:
http://support.microsoft.com/kb/957700/en-us

Workaround:
The problems can be reduced to JPG and TXT files (all other files types
opening fine) with a workaround:
Right-click on the shortcut that you use to open Windows Mail.
Select Properties.
In the field labeled 'Start in' change the entered value to
%UserProfile%.
Click OK.
Restart Windows Mail and try opening attachments.

HTH
Rainald
 
R

Rainald Taesler

Sheldon said:
I either get "the command failed to execute" or the attachment seems
like it will open in the web and then nothing happens when trying to
open attachments in Windows Vista. I recently installed IE8, but had
the same problem when I had iE7, except I wouldn't get "the command
failed to execute" error. It would just act as if it would open, but
not do anything.

I use Norton Anti-virus...is that the problem? Please help!

NO!

Norton AV is not part of the game with the attachment problem

Rainald
 
R

Rainald Taesler

Michael,
the KB article you pointed to may help in some cases.

It's not valid at all for the problem discussed here:
There is a "known problem" with attachments which affects many systems
(though not all) after installing IE8.

There is no fix in so far except uninstalling IE8.

Rainald
 

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