Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:
1) We are running Exchange 2003 without SP-1. Does that matter?
2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?
3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?
Thanks in advance for your time and consideration.
Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
I have a user running OL2002 whose autofill has begun to get flaky. (It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is
my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?
:
Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?