The autofill feature in Outlook 2002 (XP) gets wiped out periodic.

G

Guest

Every once in a while all of the names that are usually stored in the
autofill function of Outlook 2002 disappear. How can I stop this from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Most of the time this indicates that your Outlook profile is losing the
connection to its name cache (NK2 file), but your data may still be intact.
Creating a new profile will fix the problem, but you'll lose all the data in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back for
more instructions.
 
G

Guest

I have a user running OL2002 whose autofill has begun to get flaky. (It has
forgotten some names.) I read article 287623 about deleting *.NK2 files, but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

Russ Valentine said:
Most of the time this indicates that your Outlook profile is losing the
connection to its name cache (NK2 file), but your data may still be intact.
Creating a new profile will fix the problem, but you'll lose all the data in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back for
more instructions.
--
Russ Valentine
[MVP-Outlook]
ascocca said:
Every once in a while all of the names that are usually stored in the
autofill function of Outlook 2002 disappear. How can I stop this from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
I have a user running OL2002 whose autofill has begun to get flaky. (It has
forgotten some names.) I read article 287623 about deleting *.NK2 files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

Russ Valentine said:
Most of the time this indicates that your Outlook profile is losing the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back for
more instructions.
--
Russ Valentine
[MVP-Outlook]
ascocca said:
Every once in a while all of the names that are usually stored in the
autofill function of Outlook 2002 disappear. How can I stop this from
happening and how do I restore all those names?
 
G

Guest

Dear Mr. Valentine, I understand that there is supposed to be an "NK2" file
for each profile, and that the "NK2" files are hidden files. Please believe
me when I say that I have made all necesary changes to folder views so that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
I have a user running OL2002 whose autofill has begun to get flaky. (It has
forgotten some names.) I read article 287623 about deleting *.NK2 files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

Russ Valentine said:
Most of the time this indicates that your Outlook profile is losing the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in the
autofill function of Outlook 2002 disappear. How can I stop this from
happening and how do I restore all those names?
 
R

Randy

Question, even though you have the ability to "view" hidden and system files
as stated, do you have advanced search features turned on when searching for
them?

Randy
Technosapien said:
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
I have a user running OL2002 whose autofill has begun to get flaky. (It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is
my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you worry
about that part.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
I have a user running OL2002 whose autofill has begun to get flaky. (It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is
my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
G

Guest

Yes. The ability to see hidden files, etc., is disabled by default on all
client workstations. I go in and enable the ability to see hidden files, etc.
before I search for them. Thank you for the thoughtful question.

Randy said:
Question, even though you have the ability to "view" hidden and system files
as stated, do you have advanced search features turned on when searching for
them?

Randy
Technosapien said:
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
I have a user running OL2002 whose autofill has begun to get flaky. (It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is
my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
G

Guest

Wow. I don't know what to say. I mean, I might a newbie to Exchange and
Outlook, but at least I can learn stuff. I don't know what you are, but I
know what you aren't: Helpful, insightful, courteous, or humorous. Not even
accidentally.
I admit that I knew what I was getting myself into posting to a thread that
you were the guru in, so I have no one but myself to blame. That said, you
can't be that technically superior to other people who would like your job
(one only has to read your posts to see that) to warrant MS putting up with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything else. I'll
sign off for now to forward this to my local MS Office for their review.

Russ Valentine said:
Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you worry
about that part.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no "NK2"
files on this system. I beg of you not to get stuck on this point. If you
could please give me the benefit of the doubt here even though it makes no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

Russ Valentine said:
Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
I have a user running OL2002 whose autofill has begun to get flaky. (It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully and
multiple times. I even had someone smarter than I am check as well.) We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or is
my
only option to remove and replace her profile? If so, can you tell me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a new
profile. If you want to try to preserve your NK2 file then post back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Sorry. You misunderstood my post. You were the one who insisted that I
simply ignore the most relevant part of your post but still provide an
answer. I cannot jump through those hoops. The fact that you have no NK2
files may be the at the crux of this issue.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Wow. I don't know what to say. I mean, I might a newbie to Exchange and
Outlook, but at least I can learn stuff. I don't know what you are, but I
know what you aren't: Helpful, insightful, courteous, or humorous. Not
even
accidentally.
I admit that I knew what I was getting myself into posting to a thread
that
you were the guru in, so I have no one but myself to blame. That said, you
can't be that technically superior to other people who would like your job
(one only has to read your posts to see that) to warrant MS putting up
with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything else.
I'll
sign off for now to forward this to my local MS Office for their review.

Russ Valentine said:
Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you worry
about that part.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no
"NK2"
files on this system. I beg of you not to get stuck on this point. If
you
could please give me the benefit of the doubt here even though it makes
no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then
turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can
you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

:

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
message
I have a user running OL2002 whose autofill has begun to get flaky.
(It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully
and
multiple times. I even had someone smarter than I am check as well.)
We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or
is
my
only option to remove and replace her profile? If so, can you tell
me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all
the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a
new
profile. If you want to try to preserve your NK2 file then post
back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
G

Guest

Thank you for your prompt and serious reply. Do you know how to create an NK2
file? Can I do so by creating a new profile? (Normally I would have already
done so just to see what happens, but I am at an interesting company that
doesn't like "experimentation".)

Russ Valentine said:
Sorry. You misunderstood my post. You were the one who insisted that I
simply ignore the most relevant part of your post but still provide an
answer. I cannot jump through those hoops. The fact that you have no NK2
files may be the at the crux of this issue.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Wow. I don't know what to say. I mean, I might a newbie to Exchange and
Outlook, but at least I can learn stuff. I don't know what you are, but I
know what you aren't: Helpful, insightful, courteous, or humorous. Not
even
accidentally.
I admit that I knew what I was getting myself into posting to a thread
that
you were the guru in, so I have no one but myself to blame. That said, you
can't be that technically superior to other people who would like your job
(one only has to read your posts to see that) to warrant MS putting up
with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything else.
I'll
sign off for now to forward this to my local MS Office for their review.

Russ Valentine said:
Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you worry
about that part.
--
Russ Valentine
[MVP-Outlook]
Dear Mr. Valentine, I understand that there is supposed to be an "NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views so
that
hidden files are seen. I swear to you that there are absolutely no
"NK2"
files on this system. I beg of you not to get stuck on this point. If
you
could please give me the benefit of the doubt here even though it makes
no
sense and riddle me this, I would greatly appreciate it: I want to get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then
turn
autofill back on and stop and start Outlook again? Will this allow her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so, can
you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

:

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
message
I have a user running OL2002 whose autofill has begun to get flaky.
(It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very carefully
and
multiple times. I even had someone smarter than I am check as well.)
We
are
running Exchange 2003 without SP-1, by the way. Does that matter? Or
is
my
only option to remove and replace her profile? If so, can you tell
me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is losing
the
connection to its name cache (NK2 file), but your data may still be
intact.
Creating a new profile will fix the problem, but you'll lose all
the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a
new
profile. If you want to try to preserve your NK2 file then post
back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored in
the
autofill function of Outlook 2002 disappear. How can I stop this
from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Yes. Any time you create a new profile and enable autocompletion, an NK2
file will be created for that profile. The default location is:
<drive:>\Documents and Settings\<user name>\Application
Data\Microsoft\Outlook
The part I can't understand is how you could have no NK2 files if you have
autocompletion enabled for a profile. Nothing like that has ever been
reported. Profiles often lose connection to their NK2 file, but the file is
still there.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Thank you for your prompt and serious reply. Do you know how to create an
NK2
file? Can I do so by creating a new profile? (Normally I would have
already
done so just to see what happens, but I am at an interesting company that
doesn't like "experimentation".)

Russ Valentine said:
Sorry. You misunderstood my post. You were the one who insisted that I
simply ignore the most relevant part of your post but still provide an
answer. I cannot jump through those hoops. The fact that you have no NK2
files may be the at the crux of this issue.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Wow. I don't know what to say. I mean, I might a newbie to Exchange and
Outlook, but at least I can learn stuff. I don't know what you are, but
I
know what you aren't: Helpful, insightful, courteous, or humorous. Not
even
accidentally.
I admit that I knew what I was getting myself into posting to a thread
that
you were the guru in, so I have no one but myself to blame. That said,
you
can't be that technically superior to other people who would like your
job
(one only has to read your posts to see that) to warrant MS putting up
with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything else.
I'll
sign off for now to forward this to my local MS Office for their
review.

:

Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you
worry
about that part.
--
Russ Valentine
[MVP-Outlook]
message
Dear Mr. Valentine, I understand that there is supposed to be an
"NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views
so
that
hidden files are seen. I swear to you that there are absolutely no
"NK2"
files on this system. I beg of you not to get stuck on this point.
If
you
could please give me the benefit of the doubt here even though it
makes
no
sense and riddle me this, I would greatly appreciate it: I want to
get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then
turn
autofill back on and stop and start Outlook again? Will this allow
her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so,
can
you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

:

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
message
I have a user running OL2002 whose autofill has begun to get
flaky.
(It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very
carefully
and
multiple times. I even had someone smarter than I am check as
well.)
We
are
running Exchange 2003 without SP-1, by the way. Does that matter?
Or
is
my
only option to remove and replace her profile? If so, can you
tell
me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is
losing
the
connection to its name cache (NK2 file), but your data may still
be
intact.
Creating a new profile will fix the problem, but you'll lose all
the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a
new
profile. If you want to try to preserve your NK2 file then post
back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored
in
the
autofill function of Outlook 2002 disappear. How can I stop
this
from
happening and how do I restore all those names?
 
G

Guest

Thank you again for your prompt and useful response. Now, that said, and I
mean you no disrespect, but looking back through the thread, I can see no
reason for your not saying this a long time ago, without the need for me to
ask the question so explicitly. (I asked about replacing the profile back on
2/8- almost a WEEK ago!) I think that you probably really "know your sutuff",
but you need to take a long, hard look at how you adress people's problems in
here and not be so bloody literal. It is neither useful nor funny. Computers
are literal, and we are allegedly smarter than that. To sign off on a
positive note, thank you again for providing a potential solution to our
problem. Good night.

Russ Valentine said:
Yes. Any time you create a new profile and enable autocompletion, an NK2
file will be created for that profile. The default location is:
<drive:>\Documents and Settings\<user name>\Application
Data\Microsoft\Outlook
The part I can't understand is how you could have no NK2 files if you have
autocompletion enabled for a profile. Nothing like that has ever been
reported. Profiles often lose connection to their NK2 file, but the file is
still there.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Thank you for your prompt and serious reply. Do you know how to create an
NK2
file? Can I do so by creating a new profile? (Normally I would have
already
done so just to see what happens, but I am at an interesting company that
doesn't like "experimentation".)

Russ Valentine said:
Sorry. You misunderstood my post. You were the one who insisted that I
simply ignore the most relevant part of your post but still provide an
answer. I cannot jump through those hoops. The fact that you have no NK2
files may be the at the crux of this issue.
--
Russ Valentine
[MVP-Outlook]
Wow. I don't know what to say. I mean, I might a newbie to Exchange and
Outlook, but at least I can learn stuff. I don't know what you are, but
I
know what you aren't: Helpful, insightful, courteous, or humorous. Not
even
accidentally.
I admit that I knew what I was getting myself into posting to a thread
that
you were the guru in, so I have no one but myself to blame. That said,
you
can't be that technically superior to other people who would like your
job
(one only has to read your posts to see that) to warrant MS putting up
with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything else.
I'll
sign off for now to forward this to my local MS Office for their
review.

:

Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you
worry
about that part.
--
Russ Valentine
[MVP-Outlook]
message
Dear Mr. Valentine, I understand that there is supposed to be an
"NK2"
file
for each profile, and that the "NK2" files are hidden files. Please
believe
me when I say that I have made all necesary changes to folder views
so
that
hidden files are seen. I swear to you that there are absolutely no
"NK2"
files on this system. I beg of you not to get stuck on this point.
If
you
could please give me the benefit of the doubt here even though it
makes
no
sense and riddle me this, I would greatly appreciate it: I want to
get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook, then
turn
autofill back on and stop and start Outlook again? Will this allow
her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so,
can
you
tell me, please, what kind of fun can I expect from that adventure?

Thanks in advance for your time and consideration.

:

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
message
I have a user running OL2002 whose autofill has begun to get
flaky.
(It
has
forgotten some names.) I read article 287623 about deleting *.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very
carefully
and
multiple times. I even had someone smarter than I am check as
well.)
We
are
running Exchange 2003 without SP-1, by the way. Does that matter?
Or
is
my
only option to remove and replace her profile? If so, can you
tell
me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is
losing
the
connection to its name cache (NK2 file), but your data may still
be
intact.
Creating a new profile will fix the problem, but you'll lose all
the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just create a
new
profile. If you want to try to preserve your NK2 file then post
back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
Every once in a while all of the names that are usually stored
in
the
autofill function of Outlook 2002 disappear. How can I stop
this
from
happening and how do I restore all those names?
 
R

Russ Valentine [MVP-Outlook]

Reread the thread. That is exactly what I said on 2/8.
I must have misunderstood your question. I did not think you were asking me
to repeat what I had just posted.
So the question then became one of how you could have no NK2 files, which
you then told me in no uncertain terms to ignore. Sometime it's hard to read
between the lines and figure out what the real question is.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Thank you again for your prompt and useful response. Now, that said, and I
mean you no disrespect, but looking back through the thread, I can see no
reason for your not saying this a long time ago, without the need for me
to
ask the question so explicitly. (I asked about replacing the profile back
on
2/8- almost a WEEK ago!) I think that you probably really "know your
sutuff",
but you need to take a long, hard look at how you adress people's problems
in
here and not be so bloody literal. It is neither useful nor funny.
Computers
are literal, and we are allegedly smarter than that. To sign off on a
positive note, thank you again for providing a potential solution to our
problem. Good night.

Russ Valentine said:
Yes. Any time you create a new profile and enable autocompletion, an NK2
file will be created for that profile. The default location is:
<drive:>\Documents and Settings\<user name>\Application
Data\Microsoft\Outlook
The part I can't understand is how you could have no NK2 files if you
have
autocompletion enabled for a profile. Nothing like that has ever been
reported. Profiles often lose connection to their NK2 file, but the file
is
still there.
--
Russ Valentine
[MVP-Outlook]
Technosapien said:
Thank you for your prompt and serious reply. Do you know how to create
an
NK2
file? Can I do so by creating a new profile? (Normally I would have
already
done so just to see what happens, but I am at an interesting company
that
doesn't like "experimentation".)

:

Sorry. You misunderstood my post. You were the one who insisted that I
simply ignore the most relevant part of your post but still provide an
answer. I cannot jump through those hoops. The fact that you have no
NK2
files may be the at the crux of this issue.
--
Russ Valentine
[MVP-Outlook]
message
Wow. I don't know what to say. I mean, I might a newbie to Exchange
and
Outlook, but at least I can learn stuff. I don't know what you are,
but
I
know what you aren't: Helpful, insightful, courteous, or humorous.
Not
even
accidentally.
I admit that I knew what I was getting myself into posting to a
thread
that
you were the guru in, so I have no one but myself to blame. That
said,
you
can't be that technically superior to other people who would like
your
job
(one only has to read your posts to see that) to warrant MS putting
up
with
your poor behavior towards the members of the communities forever.
I'd say thanks for nothing, but I honestly didn't expect anything
else.
I'll
sign off for now to forward this to my local MS Office for their
review.

:

Turning the feature on and off will do nothing to the NK2 file.
The fact that none exists is highly relevant however. I'll let you
worry
about that part.
--
Russ Valentine
[MVP-Outlook]
message
Dear Mr. Valentine, I understand that there is supposed to be an
"NK2"
file
for each profile, and that the "NK2" files are hidden files.
Please
believe
me when I say that I have made all necesary changes to folder
views
so
that
hidden files are seen. I swear to you that there are absolutely
no
"NK2"
files on this system. I beg of you not to get stuck on this
point.
If
you
could please give me the benefit of the doubt here even though it
makes
no
sense and riddle me this, I would greatly appreciate it: I want
to
get
back
to my last message's questions:

1) We are running Exchange 2003 without SP-1. Does that matter?

2) Can I uncheck the autofill option, stop and restart Outlook,
then
turn
autofill back on and stop and start Outlook again? Will this
allow
her
profile to start over with a new NK2 file?

3) Or is my only option to remove and replace her profile? If so,
can
you
tell me, please, what kind of fun can I expect from that
adventure?

Thanks in advance for your time and consideration.

:

Explain what you mean.
Anyone using autocompletion has an NK2 file.
They are hidden files.
--
Russ Valentine
[MVP-Outlook]
message
I have a user running OL2002 whose autofill has begun to get
flaky.
(It
has
forgotten some names.) I read article 287623 about deleting
*.NK2
files,
but
this person doesn't have any *.NK2 files. (I checked very
carefully
and
multiple times. I even had someone smarter than I am check as
well.)
We
are
running Exchange 2003 without SP-1, by the way. Does that
matter?
Or
is
my
only option to remove and replace her profile? If so, can you
tell
me,
please, what kind of fun can I expect from that adventure?

:

Most of the time this indicates that your Outlook profile is
losing
the
connection to its name cache (NK2 file), but your data may
still
be
intact.
Creating a new profile will fix the problem, but you'll lose
all
the
data
in
your NK2 file.
If you do not need the data in your NK2 file, then just
create a
new
profile. If you want to try to preserve your NK2 file then
post
back
for
more instructions.
--
Russ Valentine
[MVP-Outlook]
message
Every once in a while all of the names that are usually
stored
in
the
autofill function of Outlook 2002 disappear. How can I stop
this
from
happening and how do I restore all those names?
 

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