Testing CPU

C

cdtech

I supplied a motherboard+CPU+Memory bundle to someone. The buyer has
broken the heatsink mounting clips on the CPU holder - I believe in the
process he has also damaged the CPU. I can see dents on the CPU. Is
there a way I can test the CPU before telling the customer he has
damaged the CPU? I have tried this CPU on other motherboard and it
wouldn't work. The memory will work fine on other compatible
motherboard.
Using the CPU+Memory combination on other motherboard - the board will
power on but nothing happens - the screen remains blank.
Any advice will help
If possible, email replies to (e-mail address removed). Thanks
 
J

jaster

I supplied a motherboard+CPU+Memory bundle to someone. The buyer has
broken the heatsink mounting clips on the CPU holder - I believe in the
process he has also damaged the CPU. I can see dents on the CPU. Is there
a way I can test the CPU before telling the customer he has damaged the
CPU? I have tried this CPU on other motherboard and it wouldn't work. The
memory will work fine on other compatible motherboard.
Using the CPU+Memory combination on other motherboard - the board will
power on but nothing happens - the screen remains blank. Any advice will
help
If possible, email replies to (e-mail address removed). Thanks


If you tried the CPU unsuccessfully in other motherboards with working
memory then that's enough for me. Send it back to AMD/Intel as defective
for warranty replacement and tell customer he broke it and the motherboard.

The CPU may conduct electricity but you'd need it to run calculations
to verify it works and without a boot I don't see how without
specialized equipment.
 
B

BigJIm

how in the hell, does someone dent a cpu.
that is customer damage and I would not warranty it.
 
S

spodosaurus

cdtech said:
I supplied a motherboard+CPU+Memory bundle to someone. The buyer has
broken the heatsink mounting clips on the CPU holder - I believe in the
process he has also damaged the CPU. I can see dents on the CPU. Is
there a way I can test the CPU before telling the customer he has
damaged the CPU? I have tried this CPU on other motherboard and it
wouldn't work. The memory will work fine on other compatible
motherboard.
Using the CPU+Memory combination on other motherboard - the board will
power on but nothing happens - the screen remains blank.
Any advice will help
If possible, email replies to (e-mail address removed). Thanks

If he's stupid enough to break the clips, he probably damaged the board
and static damaged the RAM, as well as physically damaged the CPU by
using too much force. I would not warranty replace that. Just like the
guy I heard about recently you took a dremel to DDR to make it fit in
PC133 slots and then tried to get it replaced as defective. There are
Darwin Award candidates everywhere, and you may have had the misfortune
of coming across one with that purchase.

Cheers,

Ari


--
spammage trappage: remove the underscores to reply

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
G

Guy

BigJImwrote
how in the hell, does someone dent a cpu
that is customer damage and I would not warranty it

That is why companies sell CPU shims. If this fellow snapped th
mount, he applied enough force to compromise the die
 

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