Template download error

[bhfpvb]

I am trying to create a calendar by downloading a calendar template into a
new document. I keep getting an error message says "Template download error.
Make sure your computer is connected to internet. Make sure your browser is
not in offline mode. Try again later."

I tried other templates and get the same message. I know my computer is
connected to the internet via Firefox. I also have internet explorer on the
computer and I have no trouble accessing Microsoft's on-line services, like
Help. I use Word XP 2007, which came installed from Dell.

How do I access and download templates? Thanks for any help.

BHF

 

[Stefan Blom]

Try downloading it directly from the Templates section at Office online:
http://office.microsoft.com/en-us/templates/FX100595491033.aspx?pid=CL100632981033.