TEMP account created

[TV-Engineer]

Yesterday a new account was created when logging on to windows - TEMP. Now,
whenever my client logs on using his logon name and password, he is actually
in the TEMP account and desktop links, favorites, etc. are as in the temp
account, not the account he is logged on to??
How do I get the logon to go to the correct account?

Thank you,

Eric

 

[Patrick Keenan]

Yesterday a new account was created when logging on to windows - TEMP.
Now, whenever my client logs on using his logon name and password, he is
actually in the TEMP account and desktop links, favorites, etc. are as in
the temp account, not the account he is logged on to??
How do I get the logon to go to the correct account?

Thank you,

Eric

Is this a domain account? This is kind of an important detail.

Verify this with a marker text file. In Notepad, create text files called
"Temp Account.txt" and "<Username Account>.txt" and place them in the
"documents and settings\<account name>\desktop" folder. When you log in,
you will be able to easily see which account you're really in. Temporary
profiles will vanish at logout.

If you are really being logged into another account, try going to the
Administrator account and creating a *new* user account. Give it the
marker (you must log into it once for the folders to be created) and log out
and in. If this one logs in properly, there's a problem with the original
account and data should be migrated from it. As well, consideration should
be given to backups and the condition of the disk.

http://support.microsoft.com/kb/811151
"How to copy data from a corrupted user profile to a new profile"

If there's a domain,
http://support.microsoft.com/kb/893243
"You may receive an unrestricted temporary profile when you log on to a
Windows XP-based client computer without a network connection to the domain"

HTH
-pk

 

[TVEngineer]

Yec, the computer is part of a domain.

Is this a domain account? This is kind of an important detail.

Verify this with a marker text file. In Notepad, create text files
called "Temp Account.txt" and "<Username Account>.txt" and place them in
the "documents and settings\<account name>\desktop" folder. When you log
in, you will be able to easily see which account you're really in.
Temporary profiles will vanish at logout.

If you are really being logged into another account, try going to the
Administrator account and creating a *new* user account. Give it the
marker (you must log into it once for the folders to be created) and log
out and in. If this one logs in properly, there's a problem with the
original account and data should be migrated from it. As well,
consideration should be given to backups and the condition of the disk.

http://support.microsoft.com/kb/811151
"How to copy data from a corrupted user profile to a new profile"

If there's a domain,
http://support.microsoft.com/kb/893243
"You may receive an unrestricted temporary profile when you log on to a
Windows XP-based client computer without a network connection to the
domain"

HTH
-pk