TCP/IP Error

[Guest]

OK, I've got the big problem, I'll keep it brief:

Had spyware, ran Adaware, removed. TCP/IP protocol is now gone

in the device manager, "TCP/IP Protocol Driver" is lit with an explamation
point.
Click on properties, driver tab, start button and get the error "The system
encountered the following error while attempting to start the service" "The
system cannot find the file specified"

IPconfig: "An internal error occurred: The request is not supported."
....
"Additional information: Unable to query host name"

Ping: "Unable to contact IP driver, error code 2"

All services dependant on TCP/IP fail due to dependancy (IPSec, DHCP...)
Network card is an Intel(R) Pro/100 VE diagnostics work out fine, can get
connection with other protocols and linux boot CDs

performed the following attempts to repair
1. remove and re-install NIC (Successful, did not fix)
2. delete registry keys for WinSock and WinSock2 (Successful, did not fix)
3. netsh int ip reset ipreset_log.txt (Successful, did not fix)
4. uninstall TCP/IP protocol driver, re-install (Successful, did not fix)
5. Windows XP installation repair (from OEM CD, complete overwrite of OS)
(Successful, did not fix)

Nothing worked! same problem when it was finished re-installing. Just keeps
telling me the "file" is missing. Search for tcp* gave me the list of these
files installed:
tcpip.chm
tcpmon.hlp
tcpip.sys
tcpip6.sys
tcpmon.ini
tcpmon.dll
tcpmonui.dll
tcpsvcs.exe

missing anything?

 

[bumtracks]

maybe
SFC .scanonce
system file checker runs after a reboot

again
netsh winsock reset

 

[Guest]

Something is messed up in settings or drivers that I don't have access to.
Every diagnostic checks out fine but TCP/IP just won't start. Makes the
computer drag at start up. I just did a re-install overwriting existing
windows directory. For anyone else using this, keep a back up of your
programs and settings (use Settings and Files transfer wizard off setup CD
for users) before you wipe your installation!

 

[Matt]

I know this is an old thread but i ran accross it while i was trying to fix
this problem, and i succeded.

For Microsoft Windows XP Home/Professional SP2

You will need a computer with a working IP stack, preferably running the sme
version of windows, and alot of patience.

First off start by removing the registry entries.

Start
Run
Regedit

In the regedit window you will want to locate:

HKEY_LOCAL_MACHINE\controlset001\services
HKEY_LOCAL_MACHINE\controlset003\services

Your control set numbers may vary, within these 2 areas delete the
following:

Winsock
Winsock2

Now reboot your computer.

Once windows comes up open the command prompt:

Start
Run
CMD

in here type:

netsh
winsock
reset catalog

now reboot again.

Once your system comes back up its time to play with files, to start off
with right click on my computer and click properties.

Click the Hardware tab and then click Device Manager.

In device manager click view at the top and choose show hidden devices.

Under Non-Plug and Play you will notice a few things have been flagged.
These files, for some reason or another have been either deleted or modified
to a state to where they cannot run.

Lets fix them, for each of the devices that are flagged do the following:

Right Click
Properties
Click the Driver Tab
Click Driver Details

For TCP/IP Protocol the location will be C:\WINDOWS\system32\drivers\Tcpip.
sys

Write down where each file is located and more importantly the file name, if
you forget the location you can always search for it. They should all be in
the C:\WINDOWS\system32\drivers\ folder.... hopefully.

Now go to your working machine and copy each of the files to a folder that
you can easily find. Once you get all of them copied to your new folder we
can locate another important file, we are going to replace the protocol that
is found in your network properties.

You will need to browse to the following directory:

C:\WINDOWS\inf\

The file you want is named:

nettcpip.inf

Copy this file and put it with the others. Now we are ready to burn them to
disk or save to a floppy disk if thats what you prefer.

Take your new CD or floppy(s) over to the busted comp and put each of them
in their proper places. If you dont remember where each file goes you can
scroll up to the device manager protion to find the proper locations.

MAKE SURE TO OVERWRITE ALL FILES, remember, the file may still be there but
its not working right.

Now all we have to do is reboot.

ANd now the final step, Enjoy your fixed network connection.... unless for
some reason this didnt work for you.

If this doesnt work let me know, i may have missed a step somewhere.

Send me an e-mail at (e-mail address removed)

 

[Robert L [MVP - Networking]]

Thank you for sharing your experience with us.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I know this is an old thread but i ran accross it while i was trying to fix
this problem, and i succeded.

For Microsoft Windows XP Home/Professional SP2

You will need a computer with a working IP stack, preferably running the sme
version of windows, and alot of patience.

First off start by removing the registry entries.

Start
Run
Regedit

In the regedit window you will want to locate:

HKEY_LOCAL_MACHINE\controlset001\services
HKEY_LOCAL_MACHINE\controlset003\services

Your control set numbers may vary, within these 2 areas delete the
following:

Winsock
Winsock2

Now reboot your computer.

Once windows comes up open the command prompt:

Start
Run
CMD

in here type:

netsh
winsock
reset catalog

now reboot again.

Once your system comes back up its time to play with files, to start off
with right click on my computer and click properties.

Click the Hardware tab and then click Device Manager.

In device manager click view at the top and choose show hidden devices.

Under Non-Plug and Play you will notice a few things have been flagged.
These files, for some reason or another have been either deleted or modified
to a state to where they cannot run.

Lets fix them, for each of the devices that are flagged do the following:

Right Click
Properties
Click the Driver Tab
Click Driver Details

For TCP/IP Protocol the location will be C:\WINDOWS\system32\drivers\Tcpip.
sys

Write down where each file is located and more importantly the file name, if
you forget the location you can always search for it. They should all be in
the C:\WINDOWS\system32\drivers\ folder.... hopefully.

Now go to your working machine and copy each of the files to a folder that
you can easily find. Once you get all of them copied to your new folder we
can locate another important file, we are going to replace the protocol that
is found in your network properties.

You will need to browse to the following directory:

C:\WINDOWS\inf\

The file you want is named:

nettcpip.inf

Copy this file and put it with the others. Now we are ready to burn them to
disk or save to a floppy disk if thats what you prefer.

Take your new CD or floppy(s) over to the busted comp and put each of them
in their proper places. If you dont remember where each file goes you can
scroll up to the device manager protion to find the proper locations.

MAKE SURE TO OVERWRITE ALL FILES, remember, the file may still be there but
its not working right.

Now all we have to do is reboot.

ANd now the final step, Enjoy your fixed network connection.... unless for
some reason this didnt work for you.

If this doesnt work let me know, i may have missed a step somewhere.

Send me an e-mail at (e-mail address removed)