Task Bar freezes after dial-up connection

  • Thread starter Thread starter John Pressman
  • Start date Start date
J

John Pressman

Using XP Home. The Task Bar (including the system tray and clock) often freezes for a few
minutes shortly after establishing a dial-up connection. Sometimes IE siezes up as well.
The Event Viewer and Task Manager show nothing of interest. Anti-virus (McAfee) is
up-to-date. This happens on a clean install of Windows. The problem doesn't occur when on
a LAN (which I can only access at work). I'm stumped.
 
Unknown wrote:

# Shut down McAfee and try it.
# # # Using XP Home. The Task Bar (including the system tray and clock)
# often freezes for a few
# # minutes shortly after establishing a dial-up connection. Sometimes IE
# siezes up as well.
# # The Event Viewer and Task Manager show nothing of interest. Anti-virus
# (McAfee) is
# # up-to-date. This happens on a clean install of Windows. The problem
# doesn't occur when on
# # a LAN (which I can only access at work). I'm stumped.

I've tried it with McAfee uninstalled.
 
John said:
Unknown wrote:

# Shut down McAfee and try it.
# # # Using XP Home. The Task Bar (including the system tray and clock)
# often freezes for a few
# # minutes shortly after establishing a dial-up connection.
# # Sometimes IE
# siezes up as well.
# # The Event Viewer and Task Manager show nothing of interest.
# # Anti-virus
# (McAfee) is
# # up-to-date. This happens on a clean install of Windows. The
# # problem
# doesn't occur when on
# # a LAN (which I can only access at work). I'm stumped.

I've tried it with McAfee uninstalled.

How can the problem not happen at work but happen at home with the same
machine? Is it a laptop? If yes, then that rules out a flaky NIC. Check
with your ISP at home. Perhaps some of your settings are incorrect or
the software you use to establish the dial-up connection (if you use
any - you didn't give any details about your connection/ISP) is
crashing.

Malke
 
Malke wrote:

# John Pressman wrote:
#
# # Unknown wrote:
# #
# > # Shut down McAfee and try it.
# > # # > # # Using XP Home. The Task Bar (including the system tray and clock)
# > # often freezes for a few
# > # # minutes shortly after establishing a dial-up connection.
# > # # Sometimes IE
# > # siezes up as well.
# > # # The Event Viewer and Task Manager show nothing of interest.
# > # # Anti-virus
# > # (McAfee) is
# > # # up-to-date. This happens on a clean install of Windows. The
# > # # problem
# > # doesn't occur when on
# > # # a LAN (which I can only access at work). I'm stumped.
# #
# # I've tried it with McAfee uninstalled.
#
# How can the problem not happen at work but happen at home with the same
# machine? Is it a laptop? If yes, then that rules out a flaky NIC. Check
# with your ISP at home. Perhaps some of your settings are incorrect or
# the software you use to establish the dial-up connection (if you use
# any - you didn't give any details about your connection/ISP) is
# crashing.
#
# Malke

OK. It is a laptop, and the difference between work and home is that I don't use dial-up
at work. I'm using the standard windows dial-up, no extra ISP. Other computers connect to
the same ISP, same settings, with no problems.
 
John said:
Malke wrote:

# John Pressman wrote:
#
# # Unknown wrote:
# #
# > # Shut down McAfee and try it.
# > # # > # # Using XP Home. The Task Bar (including the system tray and
# > # # clock)
# > # often freezes for a few
# > # # minutes shortly after establishing a dial-up connection.
# > # # Sometimes IE
# > # siezes up as well.
# > # # The Event Viewer and Task Manager show nothing of interest.
# > # # Anti-virus
# > # (McAfee) is
# > # # up-to-date. This happens on a clean install of Windows. The
# > # # problem
# > # doesn't occur when on
# > # # a LAN (which I can only access at work). I'm stumped.
# #
# # I've tried it with McAfee uninstalled.
#
# How can the problem not happen at work but happen at home with the
# same machine? Is it a laptop? If yes, then that rules out a flaky
# NIC. Check with your ISP at home. Perhaps some of your settings are
# incorrect or the software you use to establish the dial-up
# connection (if you use any - you didn't give any details about your
# connection/ISP) is crashing.
#
# Malke

OK. It is a laptop, and the difference between work and home is that I
don't use dial-up at work. I'm using the standard windows dial-up, no
extra ISP. Other computers connect to the same ISP, same settings,
with no problems.

What other computers? Do you mean other computers on your home LAN?
Could you please post back with an *exact* description of your setup at
home, including which ISP you use. People who are trying to help you
really shouldn't have to play Sherlock about whether the machine is a
laptop, how it is connected, etc. Perhaps the laptop is still looking
for the office connection. You may need to use third-party network
switching software like Netswitcher or the multi-network software from
Globesoft.

Malke
 
Malke wrote:

# John Pressman wrote:
#
# # Malke wrote:
# #
# > # John Pressman wrote:
# > #
# > # # Unknown wrote:
# > # #
# > # > # Shut down McAfee and try it.
# > # > # # > # > # # Using XP Home. The Task Bar (including the system tray and
# > # > # # clock)
# > # > # often freezes for a few
# > # > # # minutes shortly after establishing a dial-up connection.
# > # > # # Sometimes IE
# > # > # seizes up as well.
# > # > # # The Event Viewer and Task Manager show nothing of interest.
# > # > # # Anti-virus
# > # > # (McAfee) is
# > # > # # up-to-date. This happens on a clean install of Windows. The
# > # > # # problem
# > # > # doesn't occur when on
# > # > # # a LAN (which I can only access at work). I'm stumped.
# > # #
# > # # I've tried it with McAfee uninstalled.
# > #
# > # How can the problem not happen at work but happen at home with the
# > # same machine? Is it a laptop? If yes, then that rules out a flaky
# > # NIC. Check with your ISP at home. Perhaps some of your settings are
# > # incorrect or the software you use to establish the dial-up
# > # connection (if you use any - you didn't give any details about your
# > # connection/ISP) is crashing.
# > #
# > # Malke
# #
# # OK. It is a laptop, and the difference between work and home is that I
# # don't use dial-up at work. I'm using the standard windows dial-up, no
# # extra ISP. Other computers connect to the same ISP, same settings,
# # with no problems.
#
# What other computers? Do you mean other computers on your home LAN?
# Could you please post back with an exact description of your setup at
# home, including which ISP you use. People who are trying to help you
# really shouldn't have to play Sherlock about whether the machine is a
# laptop, how it is connected, etc. Perhaps the laptop is still looking
# for the office connection. You may need to use third-party network
# switching software like Netswitcher or the multi-network software from
# Globesoft.
#
# Malke

At work, I connect through a LAN without problems. At home, I disable the LAN (although
leaving it enabled doesn't make a difference), and dial-up to Freeserve (UK ISP). It
connects OK, but sometimes the taskbar freezes for a few minutes. Programs already open
will run OK. ctrl-alt-del will make the HD light flicker, but the task manager won't
actually appear until the freeze has finished. Other computers at home (W98/ME and XP
professional, both laptops and desktops) can dial-up Freeserve without problems. Network
switching software which came with the computer doesn't make a difference. One of the
other laptops (XP professional) which doesn't have problems at home also connects through
a LAN at work. Is there any other information which would be helpful?
 
I forgot the most important bit (sorry) - this didn't happen when I first got the
computer. It seems to have been caused by a post-SP1 update, but as I only have a dial-up
connection (can't do this at work) it isn't feasible to run the recovery disk and install
all the updates one at a time.
 
I am having the same problem. I have a HP Pavilion 5375 running windows xp
home edition version 2002 service pack 1. Everything was fine for quite a
while then one day it started freezing up after dial up. It stays frozen for
2 or 3 minutes. The computer screens in the notification area show no
activity. I am running Norton Internet security. I have spybot up to date
and have scanned several times. I regularly defrag. My hard drive is 40 gig
and is about half full. I also connect fine at work on to a wireless router
to access the internet. My isp is att worldnet. I am running a Pentium 4
2.4ghz processor with 448 mb of ram. This problem does not happen every
time with the dial up. Intermittent problems are very frustrating.
Thanks
Joe
 
I have exactly the same problem with a HP compaq nx9030 and a H
pavilion ze4940ea. Both equipped with a Centrino 1,6 and 1,7 GHz; 51
MB RAM each.

The hardware of both laptops is very similar:

* SoftV92 Data Fax Modem with SmartCP Vendor CXT with drive
7.12.8.0 dated 06/18/2004

* Intel PRO/Wireless 2200BG with driver 9.0.1.9 dated 10/29/200
using Intel PROSet Wireless Software

* Realtek RTL8139/810x with driver 5.618.015.2004 dated 11/15/2004


Freshly installed (Windows XP SP 2 Home / Pro) with newest availabl
drivers. All Windows components/internal programs installed except MS
Explorer, Windows Messenger, Message Queuing and IIS.


No problem occured first when using internet access via LAN.
I recognized the problem for the first time when using CISCO VPN Clien
version 4.0.x to connect to the Uuniversity´s VPN server (using WLAN)
After connecting with the VPN server the taskbar freezed up for about
minutes or so. But I was able to work with the programs alread
started/opened on my desktop. After about 5 minutes or so the taskba
was reachable/usable again.

Over the weekend I completely reinstalled the HP compaq nx9030 (I thin
I just instaled the same programs as before) and even used WLAN at home
Back at the Univesity I installed CISCO VPN client verion 4.6.00.004
and everything workd fine even with the CISCO VPN client using LAN
*BUT* after switching on the WLAN module (trying to use CISCO VP
client over WLAN) the taskbar freezed again.


I did the same with the HP pavilion ze4940ea (which again is ver
similar to the nx9030 regaridng network card, Intel 2200BG WLAN car
and so on using the same drivers). Again everything worked fine wit
internet access using LAN. *BUT* when trying to use a dial-up interne
access (using german Arcor ISP and just the windows internal connectio
method) again the taskbar freezed for about 5 minutes.


In fact I uninstalled Microsoft Messenger in both cases before, bu
even reinstalling this program as mentioned above didn´t chang
anything.


UPDATE: I uninstalled Intel PROSet Wireless Software and just installe
the WLAN cards driver version 9.0.0.60 dated 08/07/2004. At first i
seemed to solve the problem using WLAN and Cisco VPN client but afte
about 1 minute or so the taskbar freezed again..
 

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