Sytsem Restore Point, not completing

[Guest]

The other day, I was having troubles with Java not working. ( I had made a
post about this and received a reply thanks!!)
Well, before the reply happened, I attempted a System Restore. It went
through the motions, picked a restore point, etc... When the computer
rebooted , an error message came up saying that the restore was unable to be
completed and that the reason was "unknown".
I am running as the system admin so that takes that part of the equasion out
the window.
Does anyone know what the problem could be? Any thoughts would be helpfull.
I am running the Home Basic Version.

 

[Cal Bear '66]

You MUST be more specific. What "troubles"? What error messages?

Very frequently System Restore will fail. Such as when some driver or program
has made changes that System Restore can not undo. System Restore is a very
valuable resource, but it is not infallible.

 

[Guest]

Please read my post a little more slowly.... the error message was " restore
could not complete error reason :unknown"
So... the trouble as should have been obvious..., was that I CAN NOT
RESTORE!!!
The error message is "UNKNOWN"

 

[Cal Bear '66]

Duh, numbnuts, that's what happens when System Restore fails.
PLEASE READ MY POST MORE SLOWLY AND CAREFULLY--Frequently
System Restore fails.
You will have to find ANOTHER solution -- dummy!
I will repeat, and please get someone more capable to read it for you:
WHAT "PROBLEMS" WITH JAVA? What did you do to correct those "problems"?
You obviously are a simpleton.

 

[Guest]

Cal, Please do not respond to my questions again , I do not require people
who can not answer questions without reducing themselves to Eelementary
School play ground name calling trying to help the more mature Forum members.

Is there anyonesle out there, who can resolve problems with System Restore
not working properly??

 

[Cal Bear '66]

The obvious is to try is another Restore Point.
System Restore was working PROPERLY (up to it's capabilities).
System Restore sometimes CANNOT restore a damaged computer.
But is that too elementary (note spelling) for you?
Please read this very carefully and s l o w l y.
Anyone else (note spelling)?

 

[Guest]

As far as being a damaged computer, I purchased it less than 3 weeks ago from
a reputable store... the odds of the computer being damaged are very low
indeed.

As far as the Java issue it has already been cleared up and has no bearing
on the issue at hand.. the System Restore not working... hence the thank you
that I had posted.

It is obvious that you have some computer knowledge, how ever, your ability
to communicate properly is lacking.
And I would thank you not too attempt to correct my English, that is in very
poor taste and manner. Some people have better typing skills than others.
Please refrain from such elementary, child-like, behavior. For future
reference , it only makes yourself seem to be untrustworthy in your replies.

 

[Cal Bear '66]

Dear Miss Manners,

If you computer is not working it is "damaged". Eh?
Your comprehension skills are very limited, aren't they?

 

[Cal Bear '66]

You could also try Event Logs (although I cannot find a System Restore category) to see if there is any indication of why the restore failed.

Dear Miss Manners,

If you computer is not working it is "damaged". Eh?
Your comprehension skills are very limited, aren't they?

 

[Guest]

Do you have a program like Norton Internet Sercurity installed? I had the
same problem and had to turn the protection off to do the retore and then
turn it back on.

 

[William Beard]

If you notice, I placed a message a lot like yours a couple hours after you.
But no one's replied to mine (Not even Cal Bear '66). I don't think yours
had been posted when I sent mine off. However, my Vista is a HP vise your
HB. I do not think that is an issue, but I figured I'd mention it.

I happened to notice that with my problem (and you have to look quickly),
when I click on the System protection function of the Computer's Properties,
the Window opens for a split second. Then, another Window overlays it. The
original Window seems to grant System Point permission, then the overlaid
Window blocks it.

I think SteveS might be on to something. While I do not use Norton Internet
anymore, I am using NAV. I think I will be trying to disengage some
programs and see if it will clear my problem up. Wish me luck! If I find a
culprit, I post the info here.

 

[Jill Zoeller [MSFT]]

I have seen another case like this (along with a screenshot) and I know what
you are talking about with "unknown". I want to follow up with the System
Restore team about reasons why System Restore will fail. Note that as others
have said, there might be 3rd-party apps interfering. I don't have a lot of
info on this yet but you might try searching these newsgroups for hits (and
see the posts to this thread as well).

 

[Bert Kinney]

Hi,

Are there any Norton applications installed?

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Razzle Fratz]

Just because something is new does NOT mean it is good!

Just because something is expensive also does NOT mean it is better!

Often new and expensive things are really new and expensive junk!

 

[William Beard]

I have NAV and I tried uninstalling it, but that didn't help so I
reinstalled it. I know that Norton Internet was interfering with my XP so I
stopped using. My only concern is that many programmers don't pay as much
attention to the uninstall process as they should, so it is hard to be sure
that uninstalling something really returns you back to before the product
was installed. I assume that the Registry is part of the System Restore
function. And, if that isn't working, then how do you insure that you have
indeed removed all of the product from the registry. I haven't seen any
third party registry cleaners yet for Vista for which I would spend my money
(I've looked). And, I have first hand experience with XP registry cleaners
that say they are Vista compatible, but did me more harm than good. That
might be part of my problem.

 

[Rock]

I have NAV and I tried uninstalling it, but that didn't help so I
reinstalled it. I know that Norton Internet was interfering with my XP so
I stopped using. My only concern is that many programmers don't pay as
much attention to the uninstall process as they should, so it is hard to be
sure that uninstalling something really returns you back to before the
product was installed. I assume that the Registry is part of the System
Restore function. And, if that isn't working, then how do you insure that
you have indeed removed all of the product from the registry. I haven't
seen any third party registry cleaners yet for Vista for which I would
spend my money (I've looked). And, I have first hand experience with XP
registry cleaners that say they are Vista compatible, but did me more harm
than good. That might be part of my problem.

IMO one should never use a registry cleaner to do it's work automatically.
Run one to see what it suggests, research the info, and then make am
informed decision whether something needs to be removed to fix a specific
problem - that's the only way to use one. Otherwise avoid them, it is a
snake oil remedy.

The problems they can cause might not show up right away if that feature is
not used immediately, and is very hard to back track then when a problem
surfaces later. Same with XP, they cause more harm than good.

 

[William Beard]

Now he tells me! No, really, I figured that out on my own. The hard way,
which seems the only way I really learn. That's what comes from graduating
as an engineer instead of as a programmer.

 

[Rock]

Lol. Engineers aren't totally hard headed. Why I knew an engineer once
who...hmmm come to think of it you might be right.

 

[Bert Kinney]

Hi William,

Then you will want to see this. It also applies to Vista.

"Restoration Incomplete. Your computer cannot be restored . . . "
http://bertk.mvps.org/html/symantecdoc1.html

Here are some troubleshooting steps to take when System Restore fails to
restore:
http://bertk.mvps.org/html/srfail.html

As far as I know the registry is also restored in the restore process.

Norton's uninstall process is as bad as it software. Here are some
instructions on completely removing there applications.

Symantec Removal
http://basconotw.mvps.org/SymRem.htm

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Guest]

UPDATE!!!!
A day after my posting this issue ( and struggling to have Cal Bear to get
lost), for some strange reason ( Issac Asimov's ghost in the machine
perhaps?? lol) It allowed me to creat the System Restore. I was also able to
create a Back Up DVD.. I had not mentioned that problem yet because I wanted
the question to be a seperate issue.

Thank-You Jill, I thought that I was going insane. I have no 3rd party apps
that had been downloaded to the computer when this was occuring. I had
un-installed my printer, etc and thought that there may have been some coding
that had effected them and tried but nope.