System Shutdown & RPC service terminated

[nancy]

A user is having two problems after he recently upgraded
to Windows XP Home Edition. When in the Internet he gets
the message:

System is shutting down... initiated by NT Authority
System... Remote procedure call service terminated.

When in Outlook he is getting the message:

"Remote Procedure Call Service RPC) has terminated
unexpectedly." Instructed to save work and a "countdown"
clock gives 60 seconds before it restarts the computer.

I am not sure if there is a fix for this, if anyone can
give some advice it would be appreciated.

 

[Ramesh]

Hi Nancy,

Your system is infected by RPC (W32.Blaster) Worm. This is causing the
system to shutdown abnormally.

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980

MS-MVP Kelly Theriot's Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

Microsoft Windows DCOM RPC Interface Buffer Overrun Vulnerability:
http://www.sarc.com/avcenter/security/Content/8205.html

http://www.updatexp.com/msblast-exe.html

http://www.eeye.com/html/Research/Advisories/AL20030811.html

http://aumha.org/win5/a/blaster.htm

* Install the latest MS-039 security fix also *

--
Regards,
Ramesh
(e-mail address removed)


A user is having two problems after he recently upgraded
to Windows XP Home Edition. When in the Internet he gets
the message:

System is shutting down... initiated by NT Authority
System... Remote procedure call service terminated.

When in Outlook he is getting the message:

"Remote Procedure Call Service RPC) has terminated
unexpectedly." Instructed to save work and a "countdown"
clock gives 60 seconds before it restarts the computer.

I am not sure if there is a fix for this, if anyone can
give some advice it would be appreciated.