It is normal to start a new thread when seeking help for the first time.
What you have done can get those wanting to help confused over who they
are trying to help and the details of the problem. That's just a note
for next time.
A common reason why System Restore fails when you try to use an existing
restore point is interference by security software. Norton is a notable
offender. http://bertk.mvps.org/html/symantecdoc1.html
She did, Gerry (i.e., there is no Reference line in her headers), but since
she chose an identical subject, her post will appear as part of the other
thread in OE.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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