System Restore

B

Bettie Claxton

I have been testing Vista for out office and am having a lot of trouble with
Office 2007. It gets a lot of App crashes. I decided to rebuild the test PC
one more time. There is only one user which was the administrator I added
during the setup. If is joined to a domain, but I've never used a domain
logon as yet. SP1 is installed and all updates applied.

I installed Excel 2000 to work with some old legacy applications . I
created a restore point after I applied SP3 and the application worked. Then
installed Office 2007 with a custom install shoing to keep the older version
and not instll Excel 2007. SP 1 for Office 2007 was applied. When I ranWord
and Powerpoint, they both crashed immediately. I have no idea of the
problem. I decided to do a system restore of that manual restore point I
created back when Excel 2000 was the only installed application. System
Restore does not make any cahnges. It says I do not have sufficient rights
when I am logged on as the administrator account. There are no other
accounts on the PC. What do I do now -- start over again?
 
B

Bettie Claxton

BTW I did not say that this is Vista Enterprise. Also, I tried the System
Restore in safe mode and that did not help. Also the specific error message
is that "... not all privileges or groups are assigned to caller .." and the
error code is 0x80070514
 
V

Victek

Even though you log in with an admin account it seems necessary on occasion
to right click on shortcuts and select "run as administrator". You could
try that with System Restore.
 
B

Bettie Claxton

when I said Administrator I meant THE administrator account, the one you
create when you setup Vista. whetheryou run in safe mode or regular, the
administrator account doesn't have the option to "Runas Administrator"
becuase that account is the king of all administraators. It cannot run as
anything except as an administrator. So running it in safe mode again
failed. Note that there are no AV programs. Basically all that is installed
is SP1, windows updates, Ofc 2000 (Excel only)+SP3, Office 2007 (no
Excel)+SP1, winzip and adobe reader.
 
V

Victek

This from a search on microsoft.com:

*******************
Error Message:
Not all privileges referenced are assigned to the caller.

Explanation:
The service was asked to make a set of changes to the privileges in a user
account. The requested changes were made for all privileges assigned to the
account. One or more of the change requests were for unassigned privileges,
so they were not made.

******************
Hope this helps.


Bettie Claxton said:
when I said Administrator I meant THE administrator account, the one you
create when you setup Vista. whetheryou run in safe mode or regular, the
administrator account doesn't have the option to "Runas Administrator"
becuase that account is the king of all administraators. It cannot run as
anything except as an administrator. So running it in safe mode again
failed. Note that there are no AV programs. Basically all that is
installed
is SP1, windows updates, Ofc 2000 (Excel only)+SP3, Office 2007 (no
Excel)+SP1, winzip and adobe reader.
 
B

Bettie Claxton

Thanks for your input. That KB sentence of yours should not be true for the
administrator account, but obviously is. I'm going to try again. I was
rebuilding becuase Word was not functioning and on the rebuild I asked for a
format of the partition.,. I think it did not do the format. when I do it
again, I'm going to blow away the partitiion which will force a format.
Again I appreciaate the time you took to help me think it through.
 

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