system restore

[Guest]

norton removed downloader trojan,afterward, i went into sr, i can get to sr
but the calendar will not let me select date to restore to,no bold dates
except todays,

 

[M and D]

You don't want to reinstall the Trojan, right?

Steven

 

[Guest]

norton removed downloader trojan,afterward, i went into sr, i can get to sr
but the calendar will not let me select date to restore to,no bold dates
except todays,

Sadly, that means there are no other restore points.

 

[Guest]

...heck no,are you suggesting that because of the virus removal,i will never
be able to restore to an earlier point?

 

[Guest]

...what i'm inquiring about ,is this a normal sr function??,and will i ever be
able to restore??

 

[Gerry Cornell]

You should be deleting all Restore Points by turning off System Restore
and then turning it back on. Old restore points have the potential to
put the trojan back on your computer.

This should not affect the ability of the system to generate new restore
points.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

..what i'm inquiring about ,is this a normal sr function??,and will i ever
be
able to restore??

 

[M and D]

Correct...because you wouldn't want to restore the trojan.

How antivirus software and System Restore work together
http://support.microsoft.com/kb/831829/en-us

Steven

..heck no,are you suggesting that because of the virus removal,i will never
be able to restore to an earlier point?

 

[Guest]

.....thanks for your help!!!!!!!
--
"doc"

You should be deleting all Restore Points by turning off System Restore
and then turning it back on. Old restore points have the potential to
put the trojan back on your computer.

This should not affect the ability of the system to generate new restore
points.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

..what i'm inquiring about ,is this a normal sr function??,and will i ever be
able to restore??

If all is working, you should see that you have a new restore sometime
since your first post on this issue.

 

[Guest]

...nice to know you're here for tech support,thanks alot,happy new year!!!!!