System restore won't run

[Barbara Clark]

Ladies and Gents,

An error message popped up saying Internet Explorer has encountered a
problem and needs to close. I rebooted and I decided to do a system
restore. Now system restore only opens a skeleton of the usual window
for it and other than the title bar, none of the usual text appears.


I checked to be sure the System Restore service is running, and it is.
I couldn't see any error messages for it in the event log.


Also, when I open Search|For Files or Folders, the search window opens
but none of the usual directory tree (which is usually above the
doggie).

When I log into Yahoo mail with IE6, some of the features no longer
work, like the little check box next to e-mails which is supposed to
let you select messages to delete. The box will let me check it, but
when I click on Delete, nothing happens.

Hopefully all of these things correlate and one of you wizards will
recognize the correlation.

Thanks in advance for the help,

Barbara

 

[Gerry Cornell]

Barbara

What are your anti-virus and anti-spyware arrangements. I ask this
question not because I think you may have malware but because some
programmes have adopted protection measures, which interfere with
using System Restore to an earlier date.

--

Hope this helps.

Gerry
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FCA
Stourport, England
Enquire, plan and execute
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