System Restore Virus-Help!!!!

[Debra]

I have a virus (Trojan horse Dropper.Small.4AG) in my
System Volume Information/_restore{BD2C6286-0EBC-4DB7-
873B-3DE7C74FBFDA}\RP239\A0054846.exe The folder is
locked so anti-virus can't check it. So my System Restore
won't work. Not in safe mode or last known configuration
either. Help!!!

 

[Testy]

just disable system restore reboot then enable again.

Testy

 

[Guest]

Please see the following instructions.

Spyware and Virus Removal and Prevention:
http://www.fixyourwindows.com/windowsxpsolutions.htm

How to optimize Windows XP, 2000, ME
for the best performance (Step-by-step Visual Guide):
http://www.fixyourwindows.com

Good Luck!

 

[Ramesh [MVP]]

Hi Debra,

That System Restore point is now useless. Before cleaning the virus in the system, you must disable and purge all the System Restore points first.

Disabling or enabling Windows XP System Restore:
http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

How antivirus software and System Restore work together:
http://support.microsoft.com/?kbid=831829

Now, run a complete scan using your Anti-virus software.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

Windows 2000 Group Policy Registry Table:
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/gp/gpref.asp

I have a virus (Trojan horse Dropper.Small.4AG) in my
System Volume Information/_restore{BD2C6286-0EBC-4DB7-
873B-3DE7C74FBFDA}\RP239\A0054846.exe The folder is
locked so anti-virus can't check it. So my System Restore
won't work. Not in safe mode or last known configuration
either. Help!!!