System Restore stores tooo much

G

Guest

When System Restore (Windows XP, 80 GB disk, SP2, Dell Dimension computer
2400 model) is turned on, it accumulates data in the 20+ gigabyte range, far
more than it should, and far more than the 1 GB that it is set to accumulate.
Using Disk Clean Up to remove all but the most recent Restore Point fails to
delete this excess data. The only way to remove the excess data is to turn
off and then turn on System Restore. The slider for System Restore is set to
just 1 gigabyte, but wherever it is set doesn't matter. The same excess
accumulation occurs. How can the System Restore function be set so that it
doesn't accumulate more data than it is supposed to? And what data is it
accumulating? No downloads of files have occurred to fill up the disk. The
files and programs only take up 10 GB. Only turning off and on the System
Restore will delete these excess files.
 
B

Bert Kinney

Are you seeing this growth in the SVI (System Volume Information)
folder?

The SVI folder is where System Restore stores it's information and
restore points.

The SVI folder is a super hidden folder. Here are the instruction on how
to access this folder.
http://bertk.mvps.org/html/tips.html#SRFileLocation

The Windows Indexing Service if turned on store it's information in the
SVI folder also.

Go to Start - Run, then type or paste the following command then press
enter.

cmd /k net Start

Look for Indexing Service in the list. If it is not in the list, we
can rule out Indexing.
 
G

Guest

Hello Bert,
Thanks for your help. The indexing service had been previously turned off so
that was not a problem although checking it was a good idea. This morning,
with a little help, I was able to overwrite the System Restore files using
the original CD that came with the computer. This involved putting in the
installation CD and searching for the SR files in windows explorer. Possibly
the SR files had become corrupted. I don't know what else to think. I hope
that will fix the problem. I also ran sfc /scannow to check all the other
files and no corrupt files turned up. So everything looks good. I have put in
a dozen restore points today to test it. That has increased the total files
on the disk from 11.6 GB to 11.9 GB. That seems about right. The SVI folder
now holds about 1.89 GB although the maximum System Restore is set to hold is
only 1.05 GB (1%), but that is probably only a rough number and the files in
the SVI folder are not a significant excess. If I get a great excess of files
in the SV folder, I will post again. But so far, so good. I am very greatful
for your support. Thank you.
Best regards
augfl
 
B

Bert Kinney

augfl said:
Hello Bert,
Thanks for your help. The indexing service had been previously turned
off so that was not a problem although checking it was a good idea.

So the Indexing Service was once set to Start, correct?
This morning, with a little help, I was able to overwrite the System
Restore files using the original CD that came with the computer. This
involved putting in the installation CD and searching for the SR
files in windows explorer. Possibly the SR files had become
corrupted. I don't know what else to think. I hope that will fix the
problem.

Did you replace the files by performing a reinstall of System Restore?
I also ran sfc /scannow to check all the other files and no
corrupt files turned up. So everything looks good. I have put in a
dozen restore points today to test it. That has increased the total
files on the disk from 11.6 GB to 11.9 GB. That seems about right.
The SVI folder now holds about 1.89 GB although the maximum System
Restore is set to hold is only 1.05 GB (1%), but that is probably
only a rough number and the files in the SVI folder are not a
significant excess.

Agreed, I am seeing the same here.
If I get a great excess of files in the SV folder.

Yes, let us know.
I will post again. But so far, so good. I am very greatful
for your support. Thank you.

You're welcome.
 
G

Guest

Hello again Bert,
The System Restore function does not appear to be the problem. When I reboot
the computer,each time 0.8 GB is added to the disk. A series of reboots shows
total files on disk C properties window to be: 13.0 GB, 13.7, 14.5, 15.2,
16.0, 16.7, 17.5. All this on successive reboots and without adding anything
to the disk. That explains why the disk is filling up, not the System Restore
function. Any suggestions? Thanks very much.
Regards,
augfl
 
M

Malke

augfl said:
Hello again Bert,
The System Restore function does not appear to be the problem. When I
reboot the computer,each time 0.8 GB is added to the disk. A series of
reboots shows total files on disk C properties window to be: 13.0 GB,
13.7, 14.5, 15.2, 16.0, 16.7, 17.5. All this on successive reboots and
without adding anything to the disk. That explains why the disk is
filling up, not the System Restore function. Any suggestions? Thanks
very much. Regards,
augfl

I'm not Bert, but I have some questions/suggestions.

1. What is the virus/malware-status of the machine? *Something* is
adding files; this doesn't happen "all by itself". Make sure the
computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. What type(s) of files are they? You can also right-click on some of
the files and choose Properties and see if you can find their owner by
looking on the Version tab. Make sure you are able to see all hidden
files and extensions (View tab in Folder Options). In XP, there are
four checkboxes to deal with:

a. Check "Display the contents of system folders".
b. Check "Show hidden files and folders".
c. Uncheck "Hide extensions for known file types".
d. Uncheck "Hide protected operating system files" and click "OK" to the
dialog box.

3. If the machine is clean and you can't figure out what program owns
those files, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

4. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
 
G

Guest

I would like to thank everyone for their helpful suggestions. With the aid of
Microsoft, I spent a couple of hours troubleshooting the problem today and I
would like to pass on what we found in case anyone else ever has a similar
problem.

The problem boils down to this: when Norton Internet Security is "on", and
System Restore is "on", something in Norton, possibly a log file, adds 0.8 GB
to the disk everytime the computer is restarted. When Norton is turned "off",
or System Restore is turned "off", nothing is added to the disk. The System
Restore alone, without the Norton, adds less than 0.1 GB for each restore
point added. It is only when the two programs are running together that there
is a problem of the disk filling up.

I have uninstalled the Norton using the Add/Delete program in Windows XP,
and also used the Sym removal tool at norton.com/autotools. That resulted,
thank goodness, in a clean removal without difficulty. If there is
difficulty, the Microsoft Windows Install Cleanup Program is helpful. I have
had a lot of difficulty removing Norton in the past and had to use all three
approaches.

I have now installed ArmorShield. I also use the Windows Firewall which
(unlike Norton) does not conflict with the ArmorShield. ArmorShield is a free
antivirus and firewall program offered by RoadRunner, thus its selection. I
also scanned the computer for malware using two very useful programs,
hijackthis123.notlong.com, and clean321.notlong.com, which fixed any possible
problems other than Norton. But clearly after fixing the malware, if any, the
Norton continued to add 0.8 GB on every restart to the drive C. This probably
is an idiosyncracy from a corrupt Norton file, since Norton did not always
behave this way. It has been a good program in the past. But rather than try
to straighten it out, and since I have had great difficulty in the past in
attempting to reinstall Norton after a failed installation, I decided it was
easier to switch to another antivirus/firewall. I hope this may be helpful to
someone. Again, many thanks for your kind suggestions.
augfl


Malke said:
augfl said:
Hello again Bert,
The System Restore function does not appear to be the problem. When I
reboot the computer,each time 0.8 GB is added to the disk. A series of
reboots shows total files on disk C properties window to be: 13.0 GB,
13.7, 14.5, 15.2, 16.0, 16.7, 17.5. All this on successive reboots and
without adding anything to the disk. That explains why the disk is
filling up, not the System Restore function. Any suggestions? Thanks
very much. Regards,
augfl

I'm not Bert, but I have some questions/suggestions.

1. What is the virus/malware-status of the machine? *Something* is
adding files; this doesn't happen "all by itself". Make sure the
computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. What type(s) of files are they? You can also right-click on some of
the files and choose Properties and see if you can find their owner by
looking on the Version tab. Make sure you are able to see all hidden
files and extensions (View tab in Folder Options). In XP, there are
four checkboxes to deal with:

a. Check "Display the contents of system folders".
b. Check "Show hidden files and folders".
c. Uncheck "Hide extensions for known file types".
d. Uncheck "Hide protected operating system files" and click "OK" to the
dialog box.

3. If the machine is clean and you can't figure out what program owns
those files, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

4. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
M

Malke

augfl said:
I would like to thank everyone for their helpful suggestions. With the
aid of Microsoft, I spent a couple of hours troubleshooting the
problem today and I would like to pass on what we found in case anyone
else ever has a similar problem.

The problem boils down to this: when Norton Internet Security is "on",
and System Restore is "on", something in Norton, possibly a log file,
adds 0.8 GB to the disk everytime the computer is restarted. When
Norton is turned "off", or System Restore is turned "off", nothing is
added to the disk. The System Restore alone, without the Norton, adds
less than 0.1 GB for each restore point added. It is only when the two
programs are running together that there is a problem of the disk
filling up.

I have uninstalled the Norton using the Add/Delete program in Windows
XP, and also used the Sym removal tool at norton.com/autotools. That
resulted,
thank goodness, in a clean removal without difficulty. If there is
difficulty, the Microsoft Windows Install Cleanup Program is helpful.
I have had a lot of difficulty removing Norton in the past and had to
use all three approaches.

I have now installed ArmorShield. I also use the Windows Firewall
which (unlike Norton) does not conflict with the ArmorShield.
ArmorShield is a free antivirus and firewall program offered by
RoadRunner, thus its selection. I also scanned the computer for
malware using two very useful programs, hijackthis123.notlong.com, and
clean321.notlong.com, which fixed any possible problems other than
Norton. But clearly after fixing the malware, if any, the Norton
continued to add 0.8 GB on every restart to the drive C. This probably
is an idiosyncracy from a corrupt Norton file, since Norton did not
always behave this way. It has been a good program in the past. But
rather than try to straighten it out, and since I have had great
difficulty in the past in attempting to reinstall Norton after a
failed installation, I decided it was easier to switch to another
antivirus/firewall. I hope this may be helpful to someone. Again, many
thanks for your kind suggestions. augfl

Thank you *very* much for updating the thread and posting the solution.
Norton strikes again! I'm glad you got it sorted and again, thanks for
taking the time to think of others and posting the solution.

Malke
 
B

Bert Kinney

Thanks for the feedback Aunfl. Norton products are more trouble than
they are worth.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
I would like to thank everyone for their helpful suggestions. With
the aid of Microsoft, I spent a couple of hours troubleshooting the
problem today and I would like to pass on what we found in case
anyone else ever has a similar problem.

The problem boils down to this: when Norton Internet Security is
"on", and System Restore is "on", something in Norton, possibly a log
file, adds 0.8 GB to the disk everytime the computer is restarted.
When Norton is turned "off", or System Restore is turned "off",
nothing is added to the disk. The System Restore alone, without the
Norton, adds less than 0.1 GB for each restore point added. It is
only when the two programs are running together that there is a
problem of the disk filling up.

I have uninstalled the Norton using the Add/Delete program in Windows
XP, and also used the Sym removal tool at norton.com/autotools. That
resulted, thank goodness, in a clean removal without difficulty. If
there is difficulty, the Microsoft Windows Install Cleanup Program is
helpful. I have had a lot of difficulty removing Norton in the past
and had to use all three approaches.

I have now installed ArmorShield. I also use the Windows Firewall
which (unlike Norton) does not conflict with the ArmorShield.
ArmorShield is a free antivirus and firewall program offered by
RoadRunner, thus its selection. I also scanned the computer for
malware using two very useful programs, hijackthis123.notlong.com,
and clean321.notlong.com, which fixed any possible problems other
than Norton. But clearly after fixing the malware, if any, the Norton
continued to add 0.8 GB on every restart to the drive C. This
probably is an idiosyncracy from a corrupt Norton file, since Norton
did not always behave this way. It has been a good program in the
past. But rather than try to straighten it out, and since I have had
great difficulty in the past in attempting to reinstall Norton after
a failed installation, I decided it was easier to switch to another
antivirus/firewall. I hope this may be helpful to someone. Again,
many thanks for your kind suggestions.
augfl


Malke said:
augfl said:
Hello again Bert,
The System Restore function does not appear to be the problem. When
I reboot the computer,each time 0.8 GB is added to the disk. A
series of reboots shows total files on disk C properties window to
be: 13.0 GB,
13.7, 14.5, 15.2, 16.0, 16.7, 17.5. All this on successive reboots
and without adding anything to the disk. That explains why the disk
is filling up, not the System Restore function. Any suggestions?
Thanks very much. Regards,
augfl

:

When System Restore (Windows XP, 80 GB disk, SP2, Dell Dimension
computer 2400 model) is turned on, it accumulates data in the 20+
gigabyte range, far more than it should, and far more than the 1 GB
that it is set to accumulate. Using Disk Clean Up to remove all but
the most recent Restore Point fails to delete this excess data. The
only way to remove the excess data is to turn off and then turn on
System Restore. The slider for System Restore is set to just 1
gigabyte, but wherever it is set doesn't matter. The same excess
accumulation occurs. How can the System Restore function be set so
that it doesn't accumulate more data than it is supposed to? And
what data is it accumulating? No downloads of files have occurred
to fill up the disk. The
files and programs only take up 10 GB. Only turning off and on the
System Restore will delete these excess files.

I'm not Bert, but I have some questions/suggestions.

1. What is the virus/malware-status of the machine? *Something* is
adding files; this doesn't happen "all by itself". Make sure the
computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. What type(s) of files are they? You can also right-click on some
of the files and choose Properties and see if you can find their
owner by looking on the Version tab. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options). In XP,
there are four checkboxes to deal with:

a. Check "Display the contents of system folders".
b. Check "Show hidden files and folders".
c. Uncheck "Hide extensions for known file types".
d. Uncheck "Hide protected operating system files" and click "OK" to
the dialog box.

3. If the machine is clean and you can't figure out what program owns
those files, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows
XP - http://support.microsoft.com/?id=310560

4. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
B

beb

There are to many good antivirus software available to be using an low rated
and obscure one. Granted there are some free ones but they haven't caught up
to the commercial ones in terms of effective protection. Using a cheap one
might cost you more in the end.


Bert Kinney said:
Thanks for the feedback Aunfl. Norton products are more trouble than they
are worth.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
I would like to thank everyone for their helpful suggestions. With
the aid of Microsoft, I spent a couple of hours troubleshooting the
problem today and I would like to pass on what we found in case
anyone else ever has a similar problem.

The problem boils down to this: when Norton Internet Security is
"on", and System Restore is "on", something in Norton, possibly a log
file, adds 0.8 GB to the disk everytime the computer is restarted.
When Norton is turned "off", or System Restore is turned "off",
nothing is added to the disk. The System Restore alone, without the
Norton, adds less than 0.1 GB for each restore point added. It is
only when the two programs are running together that there is a
problem of the disk filling up.

I have uninstalled the Norton using the Add/Delete program in Windows
XP, and also used the Sym removal tool at norton.com/autotools. That
resulted, thank goodness, in a clean removal without difficulty. If
there is difficulty, the Microsoft Windows Install Cleanup Program is
helpful. I have had a lot of difficulty removing Norton in the past
and had to use all three approaches.

I have now installed ArmorShield. I also use the Windows Firewall
which (unlike Norton) does not conflict with the ArmorShield.
ArmorShield is a free antivirus and firewall program offered by
RoadRunner, thus its selection. I also scanned the computer for
malware using two very useful programs, hijackthis123.notlong.com,
and clean321.notlong.com, which fixed any possible problems other
than Norton. But clearly after fixing the malware, if any, the Norton
continued to add 0.8 GB on every restart to the drive C. This
probably is an idiosyncracy from a corrupt Norton file, since Norton
did not always behave this way. It has been a good program in the
past. But rather than try to straighten it out, and since I have had
great difficulty in the past in attempting to reinstall Norton after
a failed installation, I decided it was easier to switch to another
antivirus/firewall. I hope this may be helpful to someone. Again,
many thanks for your kind suggestions.
augfl


Malke said:
augfl wrote:

Hello again Bert,
The System Restore function does not appear to be the problem. When
I reboot the computer,each time 0.8 GB is added to the disk. A
series of reboots shows total files on disk C properties window to
be: 13.0 GB,
13.7, 14.5, 15.2, 16.0, 16.7, 17.5. All this on successive reboots
and without adding anything to the disk. That explains why the disk
is filling up, not the System Restore function. Any suggestions?
Thanks very much. Regards,
augfl

:

When System Restore (Windows XP, 80 GB disk, SP2, Dell Dimension
computer 2400 model) is turned on, it accumulates data in the 20+
gigabyte range, far more than it should, and far more than the 1 GB
that it is set to accumulate. Using Disk Clean Up to remove all but
the most recent Restore Point fails to delete this excess data. The
only way to remove the excess data is to turn off and then turn on
System Restore. The slider for System Restore is set to just 1
gigabyte, but wherever it is set doesn't matter. The same excess
accumulation occurs. How can the System Restore function be set so
that it doesn't accumulate more data than it is supposed to? And
what data is it accumulating? No downloads of files have occurred
to fill up the disk. The
files and programs only take up 10 GB. Only turning off and on the
System Restore will delete these excess files.

I'm not Bert, but I have some questions/suggestions.

1. What is the virus/malware-status of the machine? *Something* is
adding files; this doesn't happen "all by itself". Make sure the
computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. What type(s) of files are they? You can also right-click on some
of the files and choose Properties and see if you can find their
owner by looking on the Version tab. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options). In XP,
there are four checkboxes to deal with:

a. Check "Display the contents of system folders".
b. Check "Show hidden files and folders".
c. Uncheck "Hide extensions for known file types".
d. Uncheck "Hide protected operating system files" and click "OK" to
the dialog box.

3. If the machine is clean and you can't figure out what program owns
those files, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows
XP - http://support.microsoft.com/?id=310560

4. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
G

Guest

beb said:
There are to many good antivirus software available to be using an low rated
and obscure one. Granted there are some free ones but they haven't caught up
to the commercial ones in terms of effective protection. Using a cheap one
might cost you more in the end.


Bert Kinney said:
Thanks for the feedback Aunfl. Norton products are more trouble than they
are worth.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
I would like to thank everyone for their helpful suggestions. With
the aid of Microsoft, I spent a couple of hours troubleshooting the
problem today and I would like to pass on what we found in case
anyone else ever has a similar problem.

The problem boils down to this: when Norton Internet Security is
"on", and System Restore is "on", something in Norton, possibly a log
file, adds 0.8 GB to the disk everytime the computer is restarted.
When Norton is turned "off", or System Restore is turned "off",
nothing is added to the disk. The System Restore alone, without the
Norton, adds less than 0.1 GB for each restore point added. It is
only when the two programs are running together that there is a
problem of the disk filling up.

I have uninstalled the Norton using the Add/Delete program in Windows
XP, and also used the Sym removal tool at norton.com/autotools. That
resulted, thank goodness, in a clean removal without difficulty. If
there is difficulty, the Microsoft Windows Install Cleanup Program is
helpful. I have had a lot of difficulty removing Norton in the past
and had to use all three approaches.

I have now installed ArmorShield. I also use the Windows Firewall
which (unlike Norton) does not conflict with the ArmorShield.
ArmorShield is a free antivirus and firewall program offered by
RoadRunner, thus its selection. I also scanned the computer for
malware using two very useful programs, hijackthis123.notlong.com,
and clean321.notlong.com, which fixed any possible problems other
than Norton. But clearly after fixing the malware, if any, the Norton
continued to add 0.8 GB on every restart to the drive C. This
probably is an idiosyncracy from a corrupt Norton file, since Norton
did not always behave this way. It has been a good program in the
past. But rather than try to straighten it out, and since I have had
great difficulty in the past in attempting to reinstall Norton after
a failed installation, I decided it was easier to switch to another
antivirus/firewall. I hope this may be helpful to someone. Again,
many thanks for your kind suggestions.
augfl


:

augfl wrote:

Hello again Bert,
The System Restore function does not appear to be the problem. When
I reboot the computer,each time 0.8 GB is added to the disk. A
series of reboots shows total files on disk C properties window to
be: 13.0 GB,
13.7, 14.5, 15.2, 16.0, 16.7, 17.5. All this on successive reboots
and without adding anything to the disk. That explains why the disk
is filling up, not the System Restore function. Any suggestions?
Thanks very much. Regards,
augfl

:

When System Restore (Windows XP, 80 GB disk, SP2, Dell Dimension
computer 2400 model) is turned on, it accumulates data in the 20+
gigabyte range, far more than it should, and far more than the 1 GB
that it is set to accumulate. Using Disk Clean Up to remove all but
the most recent Restore Point fails to delete this excess data. The
only way to remove the excess data is to turn off and then turn on
System Restore. The slider for System Restore is set to just 1
gigabyte, but wherever it is set doesn't matter. The same excess
accumulation occurs. How can the System Restore function be set so
that it doesn't accumulate more data than it is supposed to? And
what data is it accumulating? No downloads of files have occurred
to fill up the disk. The
files and programs only take up 10 GB. Only turning off and on the
System Restore will delete these excess files.

I'm not Bert, but I have some questions/suggestions.

1. What is the virus/malware-status of the machine? *Something* is
adding files; this doesn't happen "all by itself". Make sure the
computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. What type(s) of files are they? You can also right-click on some
of the files and choose Properties and see if you can find their
owner by looking on the Version tab. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options). In XP,
there are four checkboxes to deal with:

a. Check "Display the contents of system folders".
b. Check "Show hidden files and folders".
c. Uncheck "Hide extensions for known file types".
d. Uncheck "Hide protected operating system files" and click "OK" to
the dialog box.

3. If the machine is clean and you can't figure out what program owns
those files, do clean-boot troubleshooting:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows
XP - http://support.microsoft.com/?id=310560

4. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
G

Guest

Follow up: it turned out that 765 MB was added to System Volume Information
on every boot. One service tech at M---- said this is normal (shame!). Norton
was not responsible. The System Restore file was corrupted. Efforts were made
to correct: (1) overwriting the file from the OEM disk; (2) recovering a good
copy of the file from the drive; (3) overwriting the entire operating system
off the OEM disk which contained only SP1. All failed and (3) made a mess. If
SP2 is not removed first, trying to overwrite the OS using the OEM disk with
Windows XP containing only SP1, leads to trouble. Keyboard and mouse lock up,
the drive is damaged, and the repair installation fails. The ultimate
solution is to reconfigure the BIOS in safe mode to boot off the CD, and go
to restore console to set up a new folder for the OS which can be used to
recover the data by writing it to CDs. Then the drive is reformatted and the
OS can be reinstalled off the OEM disk, followed by everything else. This
takes some time. Remember to uninstall SP2 first.
All is not bad. The Computer Associates Internet Security System works very
well.
Use of Windows Defender enables one to get control of startup programs. Now
it only takes 48 seconds from a cold start to begin to load the first
internet page. This is with only the Win Defender and Comp Assoc programs
running.
augfl
 

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