System Restore - renames files ?

[Guest]

Hi there,
I ran System Restore recently (to recover from a Norton internet Security
2005 problem) and System Restore reported that the restore was successful but
"some files were renamed to preserve the files."

The files were a couple of Symantec NIS files

Can anyone tell me why System Restore would detect problems with files
causing it to rename them?

What should I do with the renamed files (as far as I can see the renamed
file and the original are the same (exactly the same file size)

 

[Bert Kinney]

Hi Simon,

This is a rare occurrence which I have not seen any documentation on.
But not surprising considering Norton is involved. The best way recover
from a bad install is to uninstall the offending application via
add/remove programs in control panel. With Norton's poor uninstall
process, a separate utility is needed to remove all it's junk. I would
suggest backing up the renamed file for a couple of week in case there
are needed later.

 

[Guest]

Hi Bert,
thanks for the info.

The problem arose after a Norton "Live Update", so I cannot uninstall it,
hence using System Restore.

I have now sorted out the Norton problem (by deleting its "Program Rules"
and recreating them) but I am still curious about the renamed files, here's
some examples (from the folder C:\Program Files\Common Files\Symantec
Shared\CCPD-LC)
symlcrst(2)(2).dll
symlcrst(2)(3).dll
symlcrst(2)(6).dll
symlcrst(2)(7).dll
symlcrst.dll

 

[Bert Kinney]

Hi Simon,

These are Symantec file, should not the running of anything other than
Symantec application. They can be deleted.

Here are some instructions on removing Symantec products.
http://basconotw.mvps.org/SymRem.htm

Removing your Norton program using SymNRT
http://service1.symantec.com/SUPPOR...=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=hm