Please generate the following logs and screenshots for me, zip them up, and
email them to my address minus "offline."
Take a screenshot of your Disk Management snap-in showing your disks and
volumes.
Make the following registry change to generate a log file. Are you familiar
with editing the registry? If not I can provide more assistance.
Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting
Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)
Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log
Now, reproduce the problem and send me the resulting asr.log file. When you
are done, delete the registry entry you created.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
Want to learn more about Windows file and storage technologies? Visit our
team blog at
http://blogs.technet.com/filecab/default.aspx.