System reboots when printing photos.

[Guest]

Help. Our complete system shuts off and reboots when printing photos on our
Canon S820. Usually on the third photo it happens. System says:

Event Source: Save Dump
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
(0x00000016, 0x0000001c, 0x00000000, 0x804e1745). A dump was saved in:
C:\WINDOWS\Minidump\Mini072405-01.dmp.

Thanks anyone who can help.
Chris

 

[Cari \(MS-MVP\)]

Notebook PC or desktop PC?

 

[Guest]

Hi Cari:

It's a Gateway PC. CMOS battery was low so we changed it, and the system
checked out alright. Updated the Canon printer with drivers for XP. System
reboots also when scanning photos.

 

[Guest]

I kind of get "lost" when it comes to searching for the Knowledge Base and
the code parameters. The link is great though, thanks. I'll try and find my
way around.

 

[Cari \(MS-MVP\)]

Try updating your graphics card drivers from the manufacturer's website.