system rebooting


G

Guest

my system expirenced sort of uniquie behavior. when I took it to a friend. he
scan for virus using norton. about 463 virus were discoverd and deleted.
when we restarted the computer, It reboots authomaticaly. Iam using windows
XP professional.
Anybody there to halp me out. My boss is on my neck.

Duki James Guya from Juba Sudan
 
Ad

Advertisements

J

Jose Gallardo

A lot of virus... that computer needs to be formatted. In any case, does it restart in safe mode?
 
Ad

Advertisements

R

Ron Martell

Duki James Guya Juba Sudan <Duki James Guya Juba
my system expirenced sort of uniquie behavior. when I took it to a friend. he
scan for virus using norton. about 463 virus were discoverd and deleted.
when we restarted the computer, It reboots authomaticaly. Iam using windows
XP professional.
Anybody there to halp me out. My boss is on my neck.

Duki James Guya from Juba Sudan
Try booting the computer into Safe Mode.

If it starts up okay in Safe Mode then
1. Use Control Panel - System - Advanced and click on the Settings
button in the Startup and Recovery (bottom) section. In the Startup
and Recovery window click on the checkbox for "Automatically restart"
to clear it.

2. Reboot into "Safe Mode with Networking" then go to
http://housecall.trendmicro.com and do a free online scan to finish
the cleanup of the computer.

You and your boss need to learn that you cannot use a computer
connected to the Internet unless it has antivirus, antispyware, and
firewall protection in place.

p.s. To start Windows XP in Safe Mode turn on the computer and start
tapping the F8 key just as soon as the first information of any kind
shows on the screen. Keep tapping rapidly until the Windows XP
Startup menu appears and choose "Safe Mode" (or "Safe Mode with
Networking") from the menu.


Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

system rebooting 10
system reboot 2
System reboot 0
System keeps rebooting 1
System will not reboot normally 0
system reboots \ crashes 3
XP system reboots 2
System Intermittently Reboots 1

Top