System Reboot During CD Writing

[Gary Bouchard]

I am experiencing crashes on my Win2k A.S. service pack 4,
during CD writes...

The drive is an HP DVD100i with current firmware.

I am writing to an 80 minute CD in audio format using
Roxio 6.

The drive will burn the first 5-8 tracks, then the
computer will suddenly reboot.

There is nothing helpful in the event logs about a problem
except a "Unexpected Reboot" from a bugcheck, but that is
useless, because it writes it out to a mini-dmp file,
which makes no sense to me...

Has anyone heard of this problem before? I do also have a
CD-ROM drive. The DVD writer is the master on the
secondary channel and the CD-ROM is the slave.

Reading from either drive is not a problem, and only
happens when writing a CD!

Thanks.

 

[Matthew Mucker [MSFT]]

Most likely a Roxio driver is causing the crash. Ensure you have the most
recent updates for your Roxio software.

-Matt