system problem


G

Guest

The system was working ok. I tried to update the NVidia display driver from
installed v61.76 to 88.61 downloaded from Nvidia web site. The update did not
go well. I manually updated the driver. The display was ok. Now I cannot
shutdown or restart properly. It crashes and reboots. I get the following
error message.
Problem signature:
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 11b
BCP1: 85584218
BCP2: 85D9C9CC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_5384
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061206-05.dmp
C:\Users\Rang\AppData\Local\Temp\WER-66156-0.sysdata.xml

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
The system works ok expect I cannot restart or shutdown properly.Please help
to resolve this issue
 
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G

Guest

Rang said:
The system was working ok. I tried to update the NVidia display driver from
installed v61.76 to 88.61 downloaded from Nvidia web site. The update did not
go well. I manually updated the driver. The display was ok. Now I cannot
shutdown or restart properly. It crashes and reboots. I get the following
error message.
Problem signature:
Problem Event Name: BLUESCREEN
OS Version: 6.0.5384.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 11b
BCP1: 85584218
BCP2: 85D9C9CC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_5384
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061206-05.dmp
C:\Users\Rang\AppData\Local\Temp\WER-66156-0.sysdata.xml

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
The system works ok expect I cannot restart or shutdown properly.Please help
to resolve this issue
I reinstalled the original display driver. Still the probles persists.
System restore did not help.
 
B

Balasubramanian Ramanathan

Boot into safe mode and disable the driver or update the old driver..
some times the new driver may cause problems...the same thing happened
to me. and i stick with the old driver and everything is fine.
 
B

Balasubramanian Ramanathan

You should be getting some informaion in the BSOD saying this driver
which caused the problem...with some file name like xxxxx.sys. identify
which driver is causing problem and disable or update with a proper
driver..If you are not getting enough time to read the BSOD, in the
advanced startup choose disable automatic restart on system shutdown and
try to work out the problem.

Hope you have tried LNGC?
 
G

Guest

Balasubramanian Ramanathan said:
Boot into safe mode and disable the driver or update the old driver..
some times the new driver may cause problems...the same thing happened
to me. and i stick with the old driver and everything is fine.
As I said reinstalling the original driver did not help. Now I have disabled the auto restart. I will try that.
What is LNGC. How do I try that. Pl. explain
 
B

Balasubramanian Ramanathan

Rang said:
What is LNGC. How do I try that. Pl. explain


oops...typo sorry it LKGC...last known good configuration...you should
already tried that

watch out for the drivers causing problems in BSOD after disabling the
auto restart
 
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G

Guest

Balasubramanian Ramanathan said:
oops...typo sorry it LKGC...last known good configuration...you should
already tried that

watch out for the drivers causing problems in BSOD after disabling the
auto restart


BSOD says Maestro.sys address 896ED9cc at 896 ED000, dateStamp 3f178c4c. Pl.
help
 
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G

Guest

Balasubramanian Ramanathan said:
do google and you can find out its the problem with your audio drivers.
check it out with http://www.esstech.com for latest drivers.


Google search did not give me any idea. But I figured out the problem. The
USB key board driver was the culprit. I uninstalled that driver. The problem
is gone. I did not get the BSOD when I rebooted.Thanks for your help.
 

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