Event Code : Blue Screen Error in Vista


G

Guest

Hi I received this message on my brand new laptop. This is the first time
I've seen it.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 0804004A
BCP3: 080401FA
BCP4: 08360031
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101407-01.dmp
C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WER-12027911-0.sysdata.xml
C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WERE85E.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



Any ideas on how to fix it, I have no idea why a blue screen would occur.
Help please.
 
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R

Rob

fiza said:
Hi I received this message on my brand new laptop. This is the first time
I've seen it.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 0804004A
BCP3: 080401FA
BCP4: 08360031
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101407-01.dmp
C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WER-12027911-0.sysdata.xml
C:\Users\Faeeza Khan Vronay\AppData\Local\Temp\WERE85E.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409



Any ideas on how to fix it, I have no idea why a blue screen would occur.
Help please.

Hi,

In the first instance do this:

Right Click on "Computer" icon on Desktop. Choose "Properties". Choose "
Advanced System Settings". In "Startup and Recovery" section click
"Settings". Uncheck "Automatically Restart" in "System Failure" section.
This will prevent Windows from rebooting each time you get this error.

Have you installed any new hardware or software that might have coincided
with this issue?

What is the make and model of your laptop?

Rob

--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2
 
G

Guest

Hi Rob, I haven't installed anything new lately. I'm currently in a hotel
using their wifi but I don't think logging into a hotels wifi could have
caused this error as I was using it the entire day before this error
appeared.

I have a Sony TZ90 laptop running windows vista ultimate.
 
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G

Guest

Here's a link to a description of the error: http://aumha.org/a/stop.php#0x19

Most commonly caused by driver issues, it can also be caused by a bad hard
drive/file system, issues with your router, or even memory problems.

Since there's no readily available clue as to why this is happening, there's
basically 2 options available to you:
1) Updating every driver on your system
2) Analyzing the dump file in hopes of finding a clue to the bugger that's
causing this.

You can find driver updates at the Sony Support website:
http://esupport.sony.com/perl/select-system.pl

You can analyze the dump file by following the instructions at this link:
http://www.bleepingcomputer.com/forums/topic74712.html#entry409491
Once you get the analysis done, copy the analysis and paste it into your
next post.

To rule out the hard drive, use a diagnostic utility from the manufacturer
of your hard drive.

To rule out your memory, use this free diagnostic utility:
http://www.memtest86.com/

- John
 

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