System Information

[Russell G. Cook]

Hi everyone,

I hope someone out there is able to help me with this
problem.

When I click on Start/Programs/Accessories/System
Tools/System Information, I get the following message:

"Can't Collect Information"

"Access denie3d to Windows Management Instrumentation
server on this computer. Have an administrator c hange
your access permissions."

Here's the trouble: This is MY computer. I AM the
administrator. I am running XP Professional and have
only one user name, mine. I have administrator rights.

Why is this message coming up? It is frustrating me to
no end. I don't like being locked out of certain aspects
of my own computer. Anyone have a solution? I am an
intermediate computer user. Windows Support want' $35 to
help me. Can anyone help me for free?

Thanks.

Russell

 

[Carey Frisch [MVP]]

Windows Management Instrumentation (WMI) Might Be Corrupted
http://support.microsoft.com/default.aspx?scid=kb;en-us;319101&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------

:

| Hi everyone,
|
| I hope someone out there is able to help me with this
| problem.
|
| When I click on Start/Programs/Accessories/System
| Tools/System Information, I get the following message:
|
| "Can't Collect Information"
|
| "Access denie3d to Windows Management Instrumentation
| server on this computer. Have an administrator c hange
| your access permissions."
|
| Here's the trouble: This is MY computer. I AM the
| administrator. I am running XP Professional and have
| only one user name, mine. I have administrator rights.
|
| Why is this message coming up? It is frustrating me to
| no end. I don't like being locked out of certain aspects
| of my own computer. Anyone have a solution? I am an
| intermediate computer user. Windows Support want' $35 to
| help me. Can anyone help me for free?
|
| Thanks.
|
| Russell

 

[Russell G. Cook]

Dear Carey,

Thanks for the information. I will try this fix, using
the directions found on the link you gave me. I'll let
you know if it works.

Russell