System Information & Defrag not Working

[mladner]

When I try to open System Information, I get the message; 'Can't Collect
Information.' A network error occurred in connecting to Windows Management
Instrumentation. Can this be fixed or do I have to reinstall XP? Also
Defrag will not work and the Icon for Windows Update doesn't work.

Thank you;
David

 

[Ramesh, MS-MVP]

David,

For the System Information problem, see if this helps:

Msinfo32.exe Generates a "Can't Collect Information" Error Message:
http://support.microsoft.com/?kbid=323209

If all of the services are already turned ON, and the problem persists, a
WMI repair might be required:

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx