System Informatiom

[Guest]

I am unable open 'System Information' in my PC . I am using windows xp sp2.
When I click on 'system Information' Microsoft Error Repoting' Box pops up
saying "Microsoft Help and Support center encountered problem and needs to
shut down. Do you want send a error report?'. Help in rectifying this problem
is much appreciated. Thanks

 

[seaweed1317]

I would love to know the answer to this too. I have XP Pro on both my lap &
main PC. On the laptop, I get exactly the same thing & have looked every
place for "system information."

 

[R. McCarty]

System Information is a module named MSInfo32.Exe.
You can just enter the name in the Run box and press Enter.

 

[S.Sengupta]

Troubleshooting Msinfo32 - System Information
http://www.kellys-korner-xp.com/xp_m.htm#msinfo32


Restore System Information (Msinfo32) - Line 221
http://www.kellys-korner-xp.com/xp_tweaks.htm

regards,
S.Sengupta[MS-MVP]

 

[Guest]

My Probelm is not yet fixed. On following other threads found out that this
problem could be due to the index.dat file folder C:\
Windows\PCHealth\HelpCtr\offlineCache being deleted by some program or
corrupted. I checked this folder and the index.dat is still there. Whether it
is corrupt or not I do not know. Mr. Wesley Vogel in the other thread
suggested that he can email a index.dat file to the poster of the question. I
would like to try this out. If Mr Vogel is reading this post could he please
send me the file please to '(e-mail address removed)'. Many thanks.

Mr. Sengupta, I tried the line 221 of kellys-korner solution. Didn't work.
Thanks for helping out.

Troubleshooting Msinfo32 - System Information
http://www.kellys-korner-xp.com/xp_m.htm#msinfo32


Restore System Information (Msinfo32) - Line 221
http://www.kellys-korner-xp.com/xp_tweaks.htm

regards,
S.Sengupta[MS-MVP]

I am unable open 'System Information' in my PC . I am using windows xp sp2.
When I click on 'system Information' Microsoft Error Repoting' Box pops up
saying "Microsoft Help and Support center encountered problem and needs to
shut down. Do you want send a error report?'. Help in rectifying this problem
is much appreciated. Thanks