System crash when using Skype

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

A couple of times now my system has crashed when using Skype and Plantronics
USB headset. Can anyone help?
 
The first time my system crashed it just froze, with no error message and I
just rebooted. The second time I got a blue screem saying that "A problem
has been detected and windows has shut down to prevent damage to your
computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL. Reboot ..." Later Windows said
that the system had recovered from a serious error. A log was sent to
Microsoft.

Thank you again.
--
Thanks very much for your help.
Steve


Rick "Nutcase" Rogers said:
Is there an error message?
Is a crash dump created?
Define "crashed".

Skype support:
http://support.skype.com/

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Hi,

Start/run eventvwr.msc, look at the system and application logs for
additional clues. Search also the system for a recently created .dmp file -
if there is one we can try to analyze it for the cause of the error (but do
not post it here as an attachment, I will give you instructions on how to
send it to me).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Steve said:
The first time my system crashed it just froze, with no error message and
I
just rebooted. The second time I got a blue screem saying that "A problem
has been detected and windows has shut down to prevent damage to your
computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL. Reboot ..." Later Windows said
that the system had recovered from a serious error. A log was sent to
Microsoft.

Thank you again.
 

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