Syncronisation Problem

[Johnny]

When activating ActiveSync for my contacts I receive an error message "You
cannot syncronise with the Outlook-profile you are using, as one other
profile has been created or the profile is password protected. i only have
one e-mail profile. I have removed it and added it back without any success.
The e-mail profile is a gmail account. Johnny

 

[Brian Tillman [MVP - Outlook]]

When activating ActiveSync for my contacts I receive an error message "You
cannot syncronise with the Outlook-profile you are using, as one other
profile has been created or the profile is password protected. i only have
one e-mail profile. I have removed it and added it back without any success.
The e-mail profile is a gmail account. Johnny

"Account" and "profile" are not the same thing. Open the Mail applet in
Control Panel and click Show Profiles. How many do you see?

 

[Johnny]

Brian,
Thank you for your reply. I only see one "outlook"
Johnny

 

[Johnny]

Brian,
I just see one "Outlook"

"Account" and "profile" are not the same thing. Open the Mail applet in
Control Panel and click Show Profiles. How many do you see?

 

[Diane Poremsky [MVP]]

The problem is with activesync, not outlook. You need to delete the
activesync profile/partnership then make a new partnership.


--
Diane Poremsky [MVP - Outlook]



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[Brian Tillman [MVP - Outlook]]

I just see one "Outlook"

How have you defined your partnership?

 

[Johnny]

Diane,

Thank you for the information. Can you help and tell me how it is done?
Rgs
Johnny

The problem is with activesync, not outlook. You need to delete the
activesync profile/partnership then make a new partnership.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

When activating ActiveSync for my contacts I receive an error message "You
cannot syncronise with the Outlook-profile you are using, as one other
profile has been created or the profile is password protected. i only have
one e-mail profile. I have removed it and added it back without any
success.
The e-mail profile is a gmail account. Johnny

 

[Johnny]

Solved the problem by removing ActiveSync (Swedish version) downloaded and
installed an English version. Guess what now it works
Johnny

Diane,

Thank you for the information. Can you help and tell me how it is done?
Rgs
Johnny

The problem is with activesync, not outlook. You need to delete the
activesync profile/partnership then make a new partnership.


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

When activating ActiveSync for my contacts I receive an error message "You
cannot syncronise with the Outlook-profile you are using, as one other
profile has been created or the profile is password protected. i only have
one e-mail profile. I have removed it and added it back without any
success.
The e-mail profile is a gmail account. Johnny