Synch Outlook with smartophone

G

Guest

I can't seem to synch my Outlook 2003 contacts & calendar with my motorola Q
smartphone. Is this a function 2003 can do, or do I have to upgrade to 07?
 
G

Guest

Sorry, I failed to mention that I have ActiveSynch, and it's not synching the
Outlook contacts nor calendar. It does synch Media Player music. Any ideas?
 
W

wirelesstx

I can't seem to synch my Outlook 2003 contacts & calendar with mymotorolaQ
smartphone. Is this a function 2003 can do, or do I have to upgrade t<u>o 07?

Hope this helps...

Use the following information if you are using a USB cable to connect
your device to the PC, and ActiveSync does not recognize the device or
the program stops responding while connecting to ActiveSync.

Try the following steps in order, one at a time, until one works for
you. This is a general guide that does not contain program-specific
information. For more detailed information, including specific
instructions for popular PC firewall programs, go to the
troubleshooting page on the Windows Mobile Web site.

Check the device for relevant system messages and address any
conditions affecting the connection.
Ensure that the device and the PC both have USB connections enabled:
In ActiveSync on the PC, on the File menu click Connection Settings
and then select the Allow USB connections check box.
In ActiveSync on your device, click Menu > Connections and then select
the Synchronize all PCs using this connection check box.
Disconnect and then reconnect the device.
Disconnect the device, restart the device, and then reconnect the
device.
Disconnect the device, restart the PC, and then reconnect the device.
Do the following:
Disconnect the device.
Open the following ports for all programs in the PC firewall:
- 990: open inbound TCP port
- 999: open inbound TCP port
- 5678: open inbound TCP port
- 5679: open outbound UDP port
- 5721: open inbound TCP port
- 26675: open inbound TCP port
Reconnect the device.
Do the following:
Disconnect the device.
Disable the antivirus program.
Reconnect the device.
Do the following:
Disconnect the device.
Remove ActiveSync using Add/Remove Programs.
Install ActiveSync.
Reconnect the device.
Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and
Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click
Properties. In the Connect using box, Windows Mobile-based device is
displayed.
In This connection uses the following items, select every check box
(to select all protocols).
Reconnect the device.
Ensure that the DHCP Client service is running on the PC. For more
information on how to start, stop, or view status for a Windows
service, see Windows Help and Support Center.
 
W

wirelesstx

I can't seem to synch my Outlook 2003 contacts & calendar with my motorola Q
smartphone. Is this a function 2003 can do, or do I have to upgrade to 07?

2003 Can and does sync... There are many settings that have to be
correct. If you are using a server than you may need permission by
your company to have it on the server. If the company never has used
Windows Mobile devices than certain ports need to be established open
before it will work.

1) Are you using 2003 with a Server?
2) Are you using Gmail or Yahoo with Outlook?
3) Do you have the correct ActiveSync?
4) Did you set it up on the device or your Laptop or Desktop first?

Thanks,

Mike
 

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