Suspected virus

[John]

Hi, I recently did a repair install on my win XP
system.After the install,when I log in I get a I get
a "status of licence prevention problem"error message -
0x8007050aa and 0x80090019.I can't get to the start
menu.The guys at Dell said it was probably a virus,but I
can't get any info at McAfee.Anyone have a solution?
Thanks,John

 

[Guest]

Hi, I went to the site and tried to do what they said,but
I can't get passed the log in screen.I think I'm going to
have to reformat the hard drive.Any ideas on how to do
this without a command prompt?THANKS

 

[Shenan Stanley]

Hi, I went to the site and tried to do what they said,but
I can't get passed the log in screen.I think I'm going to
have to reformat the hard drive.Any ideas on how to do
this without a command prompt?THANKS

Boot with the XP CD Dell sent you..
Follow directions, delete the partitions.

Although - Dell has a recovery option - you may want to call them and do
that.

Also, a repair installation would even likely fix your issue.

 

[cquirke (MVP Win9x)]

Dell Assistant software.

Sounds relevant...

Why? That's generally a BAD idea, outside of very particular
circumstances, and even then you have to re-apply all the patches it
would have undone. Else you are cannon fodder for the 2003 crop of
RPC attackers (Lovesan/Blaster, Nachi etc.) as well as the 2004 crop
of Sasser et al that attack last month's frontier code defect.

You need to approach this from a maintenance OS to exclude malware,
and then go on to wrestle with whatever "security provider" screwup is
involved as per the MS/kb article, and then turn on the firewall
before going online to pull down all those patches again.

Before you even start that, I'd think about whatever it was that
prompted the repair install. If that was done as a general attempt to
fix a flaky system, then step back and check for hardware errors first

http://cquirke.mvps.org/9x/bthink.htm - "before you think"
http://cquirke.mvps.org/whatmos.htm - on maintenance OS options

Yes, the first article was written for Win9x, but it's really
applicable before one gets to OS specifics, so it's directly relevant.