Surfing the web

[Jenny]

i logged on today and noticed when i clicked the internet
explorer it had a page can't be displayed. I made sure i
was connected first and i was. And opened my messenger too
and that was working but i couldn't surf the web or go to
any addresses? Is this a proxy setting problem i may have
or something else? I am at a loss for what to do and for
now stuck with using netscape as my default browswer which
i am not fond of.
..

 

[war17]

1. Check if a program running in the background is interfering with Internet
Explorer. Temporarily disable all Norton programs, including anti-virus, win
doctor, recycle bin protect, and clean sweep. Disable any firewall or
ad-blocker.

2. Perform a repair of Internet Explorer. If you are using Windows XP

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm

 

[Frank Saunders, MS-MVP]

i logged on today and noticed when i clicked the internet
explorer it had a page can't be displayed. I made sure i
was connected first and i was. And opened my messenger too
and that was working but i couldn't surf the web or go to
any addresses? Is this a proxy setting problem i may have
or something else? I am at a loss for what to do and for
now stuck with using netscape as my default browswer which
i am not fond of.
.

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/