Suppressing mail server security certifcate warning

G

Greg3D

the problem I am experiencing is related to the lack of a security
certificate for an email server from which I am receiving mail with Windows
Live Mail.

I want to know if there is a way I can suppress the warning message I
receive from Windows Live Mail every time I start the application, or I can
otherwise tell the program that this is a trusted server even though there is
no certificate. Since I can simply dismiss the warning each time and receive
mail I am looking for an automated way, short of requiring this server to
install a certificate, to indicate to Windows Live Mail that this is a
trusted server.

The warning I get is as follows:

-------------------------
Internet Security Warning
The server you ae connected to is using a security
certificate that could not be verified.

A certificate chain processed, but terminated in a root certificate which is
not trusted by the trust provider.

Do you want to continue using this server?
-------------------------------------
 
G

Gary VanderMolen

Something is telling Windows Mail that it needs to ask the server for
a certificate.
Can you tell us the exact server name, port number, and whether SSL
is selected?
 
G

Greg3D

Hi Gary,

Thanks, very much.

Ports:
Outgoing: 465
Incoming: 995
SSL checked on both

Your reply prompted me to try unchecking SSL and go back to the default
ports of 25 and 110, and when I did the warning stopped.

I suppose that fixes it for now. The server is my company's and I would
prefer an SSL connection but it looks like this will require a new
certificate.

Do you still think there is something that could inhibit the warning even
using SSL and you could determine it with the actual server? If so, is there
a way to send you the server name securely?

-Greg
 
G

Greg3D

I spoke too soon. Looks like the non-SSL connection with standard ports is
not working.

Back to the original problem. Here is the info you requested. Any ideas?

Server:
mail.altadyn.com.

Ports:
Outgoing: 465
Incoming: 995
SSL checked on both

-Greg


Greg3D said:
Hi Gary,

Thanks, very much.

Ports:
Outgoing: 465
Incoming: 995
SSL checked on both

Your reply prompted me to try unchecking SSL and go back to the default
ports of 25 and 110, and when I did the warning stopped.

I suppose that fixes it for now. The server is my company's and I would
prefer an SSL connection but it looks like this will require a new
certificate.

Do you still think there is something that could inhibit the warning even
using SSL and you could determine it with the actual server? If so, is there
a way to send you the server name securely?

-Greg
 
G

Gary VanderMolen

My original request for the server name assumed that this was a
public server, so I could research and verify its requirements for SSL.
However, I can't do that for your employer's server. It is up to your
employer's IT department to specify whether or not SSL is required,
or if they allow standard ports with no SSL. Since it sounds like they
require SSL, you are stuck with Windows Mail bringing up the
certificate discrepancy. There is no way to turn that off. Your fellow
employees would have the same problem, so all of you should gang up
and pester the IT guy to bring his server's SSL certificate into compliance.
 
A

Arjan

How about getting the certificate from your IT department and installing it
on you windows machine?
A lot of companies who do not offer public access to mail do deploy self
signed certificates as that takes away the need to pay for them (and for
private use, they are just as secure as the ones signed by a certificate
authority.
 

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