support tools fiasco

[Guest]

I downloaded xp sp2 support tools to program files/support tools

then used the command prompt from the programs menu, and ran netdiag. It
does not recognise this command.

I see netdiag in the list of tools at the MS website so where is it in this
download?

 

[Og]

You are missing a space. The correct command is:

net diag

Notice the space between "net" and "diag"

 

[Og]

Cancel that comment. It was incorrect.
It is time that I went to bed.

 

[Guest]

im feelin a trifle frustrated myself with this.

here's what i want to do:

net diag /test:winsock

what i get of course is zilch. In the /? there is no mention of /test like
at the website where netdiag doesn't have a space.

 

[Wesley Vogel]

Use the command prompt from Start\Programs\Windows Support Tools,
it opens at...

C:\Program Files\Support Tools>

Or, if using the command prompt from Accessories,

cd to C:\Program Files\Support Tools

Or check your PATH to make sure that C:\Program Files\Support Tools\ is
included.

Open a command prompt, type: path and hit your Enter key.

Should look something like...

Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program
Files\Support Tools\

Installing the Support Tools should have added to your PATH.

This is the correct command.

netdiag /test:winsock

netdiag.exe is Microsoft® Network Availability Test

Found here...
C:\Program Files\Support Tools\netdiag.exe

How to use the Network Diagnostics Tool (Netdiag.exe) in Windows 2000
http://support.microsoft.com/?id=321708

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Enkidu]

I downloaded xp sp2 support tools to program files/support tools

then used the command prompt from the programs menu, and ran netdiag. It
does not recognise this command.

I see netdiag in the list of tools at the MS website so where is it in this
download?

Did you actually install the package? It should be a .msi, and you
should double click on it to install the tools.

My apologies if you did do this step. I know it is obvious, but
sometimes the obvious is missed!

Cheers,

Cliff

 

[Guest]

i have the command prompt and i can see the files here C:\Program
Files\Support Tools

but i do not have netdiag in this support tools package download. I'm
wondering why??

 

[Wesley Vogel]

Where did you download the Windows Support Tools from?

Here?

Windows XP Service Pack 2 Support Tools
http://www.microsoft.com/downloads/...76-9bb9-4126-9761-ba8011fabf38&displaylang=en

Thats should have included Netdiag.exe.

Download it here...
Netdiag.exe: Network Connectivity Tester
http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/netdiag-o.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In