Supersub.dll & AOL picker

[peacefrog64]

UGGGGGGGGGGGGG........I am running Windows XP Home,.....
and I tried to sign on to AOL, and I am getting
a "supersub.dll" error, and can not get on the internet.
So I tried to install AOL 9.0 again from disk, and I get
a "Aol picker: error, so then I tried to uninstall AOL
from the computer to start fresh and when I go to add and
remove programs....."AOL picker" error comes up and I can
not remove the AOL program...... So................
I CAN NOT REMOVE AOL
I CAN NOT INSTALL AOL
I CAN NOT GET ON LINE
Called AOL Tec Support.....and DUH...they didn't help...
Called Microsoft......and they couldn't help
Called "E-Machines" ( maker of tower) and they could not
help. So I am screwed. I am tring this so I am not on
the phone for another 4 hours to get no where. I hope
someone can help. Please e-mail me
at "(e-mail address removed)" I am networked with my husband's
computer and can check e-mail there!

 

[Malke]

UGGGGGGGGGGGGG........I am running Windows XP Home,.....
and I tried to sign on to AOL, and I am getting
a "supersub.dll" error, and can not get on the internet.
So I tried to install AOL 9.0 again from disk, and I get
a "Aol picker: error, so then I tried to uninstall AOL
from the computer to start fresh and when I go to add and
remove programs....."AOL picker" error comes up and I can
not remove the AOL program...... So................
I CAN NOT REMOVE AOL
I CAN NOT INSTALL AOL
I CAN NOT GET ON LINE
Called AOL Tec Support.....and DUH...they didn't help...
Called Microsoft......and they couldn't help
Called "E-Machines" ( maker of tower) and they could not
help. So I am screwed. I am tring this so I am not on
the phone for another 4 hours to get no where. I hope
someone can help. Please e-mail me
at "(e-mail address removed)" I am networked with my husband's
computer and can check e-mail there!

Sorry, no free email support. Without seeing your computer and being
able to hand-pick through registry entries, the best advice is for you
to wipe the hard drive and start over. I believe eMachines provides a
Restore Disk. Otherwise, take the machine to a good local computer
repair shop (not Best Buy or CompUSA) and have them troubleshoot it for
you.

Malke