Suddenly, Sims doesn't work!

[Karen]

Hey there!
My daughters (and I!) love to play The Sims and I would
always use it in my Dell computer without any problem.
(Windows XP Home Edition.) One day, without any prior
error message, whenever I try to access the game I get
the following message: "The Sims has encountered a
problem and needs to close. We are sorry for the
incovenience" I sent the error report and even filled the
survey but I havent heard from anyone! I tried the CD in
another computer and it works! So the problem has to be
in my computer. How can I solve this?? Thanks! Karen

 

[Guest]

Thanks... I tried B and C. Seems like I have to
reinstall. Is there a way to reinstall without losing my
houses??

 

[Jimmy S.]

Hi,

This article offers some clues as to where those saved games
are kept: http://www.techimo.com/forum/t74307.html however,
do not replace those saved games until the game works again.

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Thanks... I tried B and C. Seems like I have to
| reinstall. Is there a way to reinstall without losing my
| houses??
|
| >-----Original Message-----
| >Hi Karen,
| >
| >A few ideas you should try would be to:
| >
| >a) Reinstall the game
| >b) Use Win XP's System Restore to return your system to
| a previously stable date:
| >http://www.microsoft.com/windowsxp/pro/using/howto/gethel
| p/systemrestore.asp
| >c) Update your system and video drivers and Direct X.
| >
| >--
| >Cheers,
| >Jimmy S.
| >
| >Additional Support Resources: My Zone.com Helpsite:
| http://nibblesnbits.tk
| >Microsoft Online Tech Support:
| http://go.microsoft.com/fwlink/?LinkId=376
| >Game FAQ's: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| | >| Hey there!
| >| My daughters (and I!) love to play The Sims and I would
| >| always use it in my Dell computer without any problem.
| >| (Windows XP Home Edition.) One day, without any prior
| >| error message, whenever I try to access the game I get
| >| the following message: "The Sims has encountered a
| >| problem and needs to close. We are sorry for the
| >| incovenience" I sent the error report and even filled
| the
| >| survey but I havent heard from anyone! I tried the CD
| in
| >| another computer and it works! So the problem has to be
| >| in my computer. How can I solve this?? Thanks! Karen
| >
| >
| >.
| >