Suddenly lost cd/dvd drives..?

F

fb

I just lost my two burners, a cd and a dvd. They were working properly
about an hour ago. They work fine xp pro (I'm dual booting) and the mobo
sees them. They will not properly install in Vista (yellow exclamation
marks in device manager next to them). Of course I've uninstalled and
reinstalled them both numerous times.
Anyone???
Thanks.
Frank
 
G

Guest

Me to. I was installing an application from my cd drive - rebooted and both
my internal cd and dvd drives now have the yellow exclamation marks against
them. Details in CP show error code 39 stating corrupt or missing driver
files. Point vista to the drivers and it just reports error installing.
Help appreciated !! cheers Maurice
 
G

Guest

Me to. I was installing an app from cd, rebooted and both my internal cd and
dvd drives have the yellow exclamation marks next to them. CP shows an error
39 and states corrupt or missing driver files. Point Vista to the drivers
and it reports an error installing. Help appreciated. cheers Maurice
 
J

John

Hi Frank,

there are no ASPI (Adaptec) Drivers in the System.
After Installing the Drivers it will be OK.

John
 
G

Guest

Did either of you install the Kodak Easyshare software? It has this nasty
side-effect on Vista.
 
G

Guest

Please can someone help with this????????
I'm having the same problem, however, Device manager will not even find them!!
They were working perfect in RC1 until about a week ago, then they just
disappeared?? I even thought about going back to XP, but cant find any means
of uninstalling RC1 and with no drives, cant just re-install over the top.
There is no way I'm going down the Daemon tools/ Alcohol 120% route again.
Hope someone can figure this out.
Cheers,
Lee.........
 
P

Photubias

Try booting from a cd or dvd, just to test if it isn't a hardware problem...
Does the BIOS find them?
 
S

Skyway

My CD/DVD drives would disappear in RC1 and loading RC2 brought them back.
While on RC1, I tried the registry hack in a knowledgebase article only to
find the registry was corrupt for my CD drive. Again, when I loaded RC2,
all it well now with the CD/DVD.

HTH,

Chris
 
D

Donald L McDaniel

Ok, got it working- I first restored the registry key mentioned in
http://support.microsoft.com/kb/320553 from the exported back-up, then
set permissions for all the vaules to administrator as owner, then
deleted all the value keys in right pane except the top one which was
denied, then restarted, uninstalled the cd/dvd drive, then restarted
and it worked. I do not know if one need go through all these steps,
but it worked this way.

All I did was delete the "Upper Limit" key, and my DVD drive was
restored. Haven't had any problems since.

My problem with a missing DVD drive seems to start if I leave a disk
in the drive for any length of time.

Thank God I run Vista RC2 on my Apple Intel iMac 17", so I can reboot
into OS X to eject a CD/DVD disk which gets stuck. However, this does
NOT restore the DVD drive to Vista.

Only the solution in the above Microsoft Support article works for me.
I didn't have to set permissions, etc. I had already set my account
as the Owner of the machine.

Donald L McDaniel
Please reply to the original thread and newsgroup.
---------------------------------------------------------
 
G

Guest

Ok,
tried everything as mentioned above, no joy!!
The problem I've got, is that the drives are not appearing in either the 'My
computer' pane, or the Device Manager.??
Tried scanning for hardware changes but nothing.
Anyone got any other ideas??
 
G

Guest

If they do not appear in the device manager, that would make me believe it is
something else. To they appear in the list at first boot or in BIOS? (This
can be accessed by presses F2 or F12 at first boot) If they are not in BIOS
then it would make me believe it is a hardware issue. Make sure the drives
are plugged in correctly, or try using a different cable
 
G

Guest

Hi,
Just to let you know the same thing happened to me - suddenly lost the D:
drive (DVD) for no reason. I did the suggested Regedit hack and removed only
the Lowerlimit value and everything seems OK.
Good luck.
 
G

Guest

Sorry - forgot to mention key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
 

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