DVD-ROM drives suddenly stopped working

[jonnycakes15]

I recently installed Vista x64 in a dual boot config with XP Pro. A couple of
days ago, I turned on my computer and booted into Vista. I then noticed that,
suddenly, both of my DVD optical drives stopped working (one external USB,
and one internal). They were working fine for the first week and I cannot
think of any changes that I made that may have caused this inconvienence. I
went into device manager and it said that the drivers were disabled - code
32. Please Help!! I do not know much at all about Vista and really need my
drives to work!! -- Jonny

 

[jonnycakes15]

I use my computer for audio recording and changes some settings in the
firewall, updates, and power management, but that was a few days before. I
cannot recall changing anything else, especially dealing with USB or IDE. I
have tried uninstalling in device manager and reinstalling and rebooting.
When I try reinstalling, it stops in the middle of installation and says
drivers cannot be installed. As I stated before, it says device drivers were
disabled (code 32) in device manager properties. Thanks for your help.

 

[Mick Murphy]

http://support.microsoft.com/kb/314060/nl

Above is the link from MS for code 32,e